AI Consulting Services Sydney
Managed AI for Sydney's mid-market, delivered by a local, ISO 27001 certified team, right here in Sydney.
A Trusted IT Partner of ASX Listed & Government Organisations
THE SERVICES
AI Services for
AI Services for
Sydney Businesses
Your people are already using AI.
The decision got made quietly, in browser tabs and personal accounts, long before it ever reached a board paper. That is not a failure of policy, it is what adoption looks like when the tools are free, genuinely useful and one click away.
The question worth asking is narrower. Is that use governed, is it secure, and is it actually saving anyone time?
Most Sydney firms answer no, no, and unclear.
That is an uncomfortable position for a licensee whose directors carry the risk personally, and a costly one for a business paying for licences that have not changed how the work gets done.
TechBrain runs three managed AI services that answer those questions in order. Adopt deliberately. Govern what you adopt. Defend what you run.
AI Workflow Automation
Custom AI agents built on your Microsoft stack, designed around one workflow at a time. You own the intellectual property outright the moment the build completes, and we host, monitor, maintain and report on it from there.
AI Governance
Continuous oversight of every AI tool in the business. Usage audits, a live risk register, bespoke policy written to your obligations, staff training, regulatory watch, and quarterly reporting your board can table without translation.
Managed AI Security
SOC-level detection of the threats AI introduces, from data leaving for unapproved platforms through to prompt injection and deepfake impersonation. Delivered from our Australian SOC as an extension of the TechBrain monitoring you already run.
Microsoft Copilot Enablement
Copilot licences on their own rarely change how work gets done. We configure permissions, scope data access properly and build the agents that turn a licence line item into hours your team actually gets back.
AI Policy & Staff Training
A bespoke acceptable-use policy written for your obligations, not a template. Quarterly micro-modules deliver AI training for Sydney teams, with completion tracking that leaves an evidence trail regulators and insurers accept.
OUR POSITION
Setting The Standard in
AI has not replaced the risks we already manage. It has added a layer most monitoring never sees. We extend the monitoring you already run to cover it, from a sovereign Australian SOC.
Ashish Srivastava, Head of AI
THE NUMBERS
Get Started
Already in use. Not yet governed.
AI is already inside Australian businesses, mostly out of sight: a majority of employees hide their use, adoption has trebled inside a year, ASIC has reviewed how licensees use it, and most directors say it is moving faster than their organisation.
Sources: KPMG & Uni. of Melbourne, Trust in AI 2025 (48k respondents, 47 countries) · Verizon DBIR 2026 · ASIC REP 798 (Oct 2024) · AICD Director Sentiment Index 1H26
Hidden use
57 %
of employees hide their AI use
Rapid adoption
45 %
AI use at work, tripled in a year
Regulator focus
624
AI use cases ASIC reviewed
Board pressure
50 %+
of directors say adoption outpaces them
WORKFLOW AUTOMATION
Agents that run on your Microsoft stack
We build agents inside your existing Microsoft 365 tenancy using Copilot Studio, Power Automate and Azure AI Foundry, so your data never leaves the environment you already govern.
The intellectual property in the finished agent transfers to you on completion of the build, which is not something the market generally offers.
As an example of the opportunity, a client onboarding and KYC agent can cut onboarding time by up to 50%, confirmed against your own workflows at discovery before anything is committed.
AI GOVERNANCE
Governance your board can evidence
The question that decides these conversations is a simple one.
Can you demonstrate, to a regulator, an insurer or a court, that you knew what your staff were doing with AI and took reasonable steps about it?
We run monthly tool audits, maintain a live risk register, write policy against your actual obligations, train your people, and deliver a quarterly report written for a board pack rather than for a technical review.
SECURITY MONITORING
Monitored from an Australian SOC
AI introduces attack surfaces your existing controls were never designed for.
Data moving quietly to unapproved platforms, prompt injection, exposed API credentials, and social engineering that now arrives in a cloned voice.
Our SOC watches for them as an extension of the TechBrain endpoint and network monitoring you already run, which this layer is built on top of.
It is an ISO 27001 certified SOC, staffed entirely by Australian permanent residents, with no offshoring of monitoring or incident data.
CERTIFICATION
ISO 27001 certified, ISO 42001 next
We hold ISO 27001 today and are currently pursuing ISO 42001 certification.
The reasoning is simple. We believe a managed service provider selling AI governance should be able to show the same management system it asks its own clients to adopt.
Benefits
Why Sydney businesses choose TechBrain for AI
Sydney has no shortage of AI consultancies. Most are strategy shops that hand over a deck, or development firms that build something impressive and then leave you to run it.
What a regulated mid-market business actually needs is something different. Someone accountable for the thing after it goes live, who understands both the technology and the obligations attached to it, and who is still there at the next audit and the renewal after that. That is the gap we built for.
Local Sydney presence
A Sydney office and people who can sit in your boardroom when it matters, rather than a remote consultancy managing your risk from another timezone and a different regulatory conversation entirely.
ISO 27001 certified, pursuing ISO 42001
We hold ISO 27001 today and are pursuing certification to the AI management system standard. The short version is that we run the governance we sell to you.
One accountable human, one relationship
Ash leads AI at TechBrain and fronts every engagement personally. Governance, security and your existing vCISO and SOC arrangement sit under one agreement rather than across three separate vendors.
Australian-sovereign delivery
Monitoring and incident data stay in Australia, handled by permanent residents. Nothing is offshored at any point, which is increasingly the first question asked of us in vendor due diligence.
Regulated-vertical depth
Financial services, insurance, legal, accounting and health. We know which obligations apply to you and which regulator is likely to ask about them, because we work in these sectors every day.
Board-ready reporting
Quarterly reporting written for directors. What changed, what it means, and what needs a decision. Evidence you can hand to an insurer at renewal or to a regulator on request.
THE PROCESS
In 4 simple steps
Discovery
No cost and no obligation. You leave with a picture of where AI is already in use across the business, the obligations that attach to it in your sector, and a prioritised shortlist of what to address first.
Proposal
We scope the work against what discovery actually found, recommend the service and the depth that fits it, and put the whole thing in writing. Nothing proceeds until you have agreed what is included and what it is meant to achieve.
Onboarding
Around three weeks. We baseline your current AI usage, stand up the policy and the tool register, configure the monitoring, and brief your people properly so the change lands with the team rather than at them.
Ongoing service
A managed service, not a project that ends. Monthly reporting, quarterly board briefings, continuous regulatory watch, and a named team who know your environment rather than a ticket queue that does not.
Customer Satisfaction Customer
Customer
Satisfaction Data
TechBrain’s customers are at the center of everything we do.
We’re committed to helping you understand the business impact of your technology decisions.
Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.
That improvement is driven on feedback and a Net Promotor Score we take monthly.
FAQ Your AI questions,
Your AI questions,
answered.
What does an AI consultant actually do?
In practice, three things. They work out where AI would genuinely help your business rather than where it simply demonstrates well. They build or configure the tools to do it safely inside the systems you already run. Then they put governance around the result, so you can show a regulator or an insurer how the thing is controlled. Strategy without a build is a slide deck. A build without governance is a liability waiting for its first incident.
Where is our data processed, and who can access it?
Automation agents run inside your own Microsoft 365 tenancy, so that data never leaves the environment you already control, and access is scoped to the minimum needed and reviewed every quarter. Monitoring and incident data are handled here in Australia by our own SOC, staffed entirely by Australian permanent residents. Nothing is offshored. For the vendor tools you already use, our assessments cover where that data goes and what the terms actually permit.
How do you scope an AI engagement for a Sydney business?
Scope follows four things. How many workflows you want to automate, how ready your data and Microsoft environment already are, the regulatory surface you operate on, and the depth of managed service you need afterwards. A licensee carrying obligations under ASIC and APRA needs considerably more governance work than a firm carrying none. We establish all four in the no-cost Discovery Session and confirm the scope with you before anything at all is committed.
Who is liable when AI makes a mistake in my business?
You are, in almost every case, which is precisely why governance matters. Our AI governance service covers accountability in full.
Can you build AI that meets APRA and ASIC expectations?
Yes, and those expectations are more specific than most firms realise. APRA has asked for board-level AI literacy, a current inventory of deployed AI, human involvement in consequential decisions, and training that reaches actual users. ASIC has been explicit that licensees stay accountable regardless of the tool. We build to those expectations and produce the evidence that demonstrates it, alongside obligations such as cyber insurance conditions and the contractual commitments you have made to your own clients.
Do you offer AI training for Sydney teams?
Yes. Staff training sits inside the AI governance service rather than arriving as a separate workshop nobody books. Your people get a bespoke acceptable-use policy in the first month, then quarterly micro-modules of fifteen to twenty minutes built around your sector and updated as the tools and the rules change. Completion is tracked and escalated, which matters when you need to show an insurer or a regulator that the training actually reached the people using the tools.
