Cloud Computing

Software As A Service (SAAS)

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What is SaaS?

Also known as on-demand software, SaaS technology makes programs and applications available over the web, rather than asking businesses to download and install them on their own computers.

This means they can be accessed from anywhere, and your organisation doesn’t need to worry about things like updates, configuration, and patches yourself. Various service models and pricing options also allow for greater flexibility and efficiency.
In your personal life, a streaming service like Netflix is an example of a SaaS system, but with their service directed at individual consumers rather than at businesses.

On an organisational level, third-party vendor customer relationship management (CRM) or enterprise resource management (ERP) products such as Salesforce, MailChimp, Hubspot and ZenDesk are common SaaS business use examples.

IaaS & PaaS vs Software as a Service

Historically, enterprises have operated their software on their own computer networks or internal infrastructure. Infrastructure as a service (IaaS) and platform as a service (PaaS) are partially self-managed solutions. However, in recent years, many customers and vendors have switched to the Software as a Service business model.

IaaS and PaaS still rely on the business owner to maintain many of the services, where SaaS systems allow business owners to focus on other aspects of their organisation, and watch as their business grows. SaaS applications are an ingenious and secure process of delivering applications over the net.

Role of SaaS companies

A third-party vendor, also known as a SaaS company, develops a cloud-based software application and then operates and hosts that service over the Internet for clients who subscribe to the service provider. Software companies are developing more and more software solutions that are optimised for use with cloud providers on the cloud platform.

With the SaaS offerings, businesses no longer have to buy, install, update, and maintain software and hardware, freeing them from intricate hardware and software management.

Software solutions like SaaS applications will provide your company with the technology and tools you need to be a leader in your industry, leaving the hard work to the service provider to manage your software and apps.

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SaaS Capabilities

There are several potential benefits of using SaaS over on-premises applications, including:

  • Cost savings: With SaaS, customers typically pay for only the services they use, on a pay-as-you-go basis, which can be more cost-effective than buying and maintaining on-premises software.
  • Flexibility: SaaS applications are typically accessed over the internet, which means they can be used from anywhere with an internet connection. This can make it easier for employees to access the applications they need, whether they are working in the office, at home, or on the go.
  • Scalability: With SaaS, customers can scale up or down quickly and easily, depending on their changing needs. This can be especially useful for businesses that experience fluctuations in demand.
  • Up-to-date technology: SaaS providers typically take care of maintaining and updating their applications, which means that customers can always access the latest version of the software.
  • Reduced IT burden: With SaaS, the provider is responsible for hosting and maintaining the applications, which can free up IT staff to focus on other tasks.
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Drawbacks of SaaS software

Like any technology, SaaS has its limitations and potential drawbacks. Some of the potential disadvantages of SaaS include:

  • Lack of control: Because SaaS applications are hosted and maintained by a third-party provider, customers may have less control over the technology and may be subject to the provider’s policies and procedures.
  • Dependence on the internet: SaaS applications are typically accessed over the internet, which means that customers need a stable and reliable internet connection in order to use them. This can be a problem in areas with poor internet connectivity or during outages.
  • Security concerns: As with any type of cloud-based technology, SaaS raises security concerns. While SaaS providers typically have measures in place to protect customer data, there is always a risk of data breaches or other security incidents.
  • Limited customization: Because SaaS applications are typically shared among many customers, they may not be as customizable as on-premises software, which can be tailored to a specific business’s needs.
  • Integration challenges: SaaS applications may not always integrate easily with other systems and applications that a business is using, which can create challenges and require additional work to overcome.
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OUR Solution

SaaS services tailored to you

Cloud services technology and ever-faster network speeds have now developed far enough for Software as a Service (SaaS) to be the most sensible and efficient way of utilising software apps and technology. TechBrain can deliver solutions for your business by using SaaS technologies to give you an excellent experience with cloud applications and storage options.

This method also allows TechBrain to provide you with the solutions to develop, host and manage your software and apps. This means you no longer face the challenges of investing in the equipment, products, and staff to do it in-house. TechBrain has access to cloud-based applications for SaaS solutions for your company so that you can have a competitive advantage over your contemporaries.


How does TechBrain help choose the right SaaS provider?

Compatibility with your existing systems and applications, costs associated with each SaaS provider, including not only the upfront cost of the software, but also any ongoing subscription fees and other charges, reliability and uptime and level of customer support.

Can I customize SaaS software?

SaaS applications are typically designed to be used by a wide range of customers, which means that they may not be as customizable as on-premises software. In many cases, customers can choose from a range of pre-set options or configurations, but may not be able to make extensive customizations to the software.

Who owns my SaaS data?

In many cases, the SaaS provider will own the data that you provide to them, which means that they have the right to use, modify, and distribute the data as they see fit. This can be a disadvantage for businesses that want to maintain control over their data and have strict requirements for how it is used and shared.