VoIP Office
Phone Systems

Increase productivity and collaboration
within your organisation with TechBrain’s
smart business phone solutions.
voip business phones, hero

At TechBrain,
we provide

Revolutionise your business communication with our advanced 3CX VoIP phone systems, specifically designed to boost collaboration, efficiency and cost-effectiveness.

3CX’s industry leading technology and user-friendly VoIP solutions seamlessly integrate with your existing Perth office’s IT infrastructure, providing unparalleled call quality, reliability, and flexibility.

Benefit from a wide array of robust features, such as auto-attendant, call forwarding, voicemail-to-email, and conferencing capabilities, all designed to optimise your business’s workflow and enhance productivity.

TechBrain’s business phone system experts ensure a seamless implementation process, providing comprehensive training and ongoing support to ensure a smooth transition and adoption of your new VoIP phone system. With scalable solutions tailored to Perth businesses of all sizes.


Elevate Your Perth Office with 3CX Phone Systems

Upgrade your business communication with a 3CX phone system. A powerful software-based phone solution with advanced features, including video conferencing, call routing, and CRM integration. Enjoy easy deployment, management and cost savings with 3CX.

Unlock Flexibility with SIP Trunk Channels

Our cutting-edge technology delivers reliable, scalable, and cost-effective voice and video communication solutions. Customize your channel count, reduce expenses, and gain unparalleled flexibility. Experience crystal-clear call quality and robust features that drive productivity and elevate your business.

Simplify Communication with SIP Numbers

Our advanced technology delivers customisable, reliable, and cost-effective voice and video communication solutions. Choose from a vast selection of local, national, and international numbers, and enjoy unmatched flexibility and control.

Streamline Customer Service with 1800 Number Hosting

Our cost-effective, easy-to-remember numbers help build your brand and streamline your customer service. Enjoy nationwide reach, advanced call routing, and sophisticated reporting tools. Elevate your customer experience with TechBrain, your reliable 1800 number provider!

Discover the Advantages of VoIP vs PBX

Discover the benefits of VoIP vs PBX. Learn how VoIP can reduce costs, improve scalability and enhance communication, while eliminating the need for on-premise hardware.


The Power of Virtual Business

The productivity of your employees in part depends on the type of technology you use for communication and collaboration. In case you’re a small or medium-sized business you may be hesitant to spend money on a technology that’s used for communication.

But what if that very same technology could help increase efficiency and productivity within your organisation? Let us introduce you to the VoIP phone system and explain how using it could benefit your business.

What is VoIP?

In essence, VoIP (Voice over Internet Protocol) is a technology that digitises voice signals and sends that information through an IP network. What this allows you to do is make affordable calls locally and internationally. VoIP services also provide you with a list of other benefits that you can’t get from traditional phones.

Although using the VoIP phone technology is not complicated, setting up such a system is a complex process. Nevertheless, you can count on us to do it for you. Considering our high number of satisfied customers, we believe that we are the best VoIP service in Perth.

How does VoIP work?

Using your internet connection as a medium to transmit voice data from your phone, laptop or desktop, the data is converted into a digital signal which is effortlessly received to any VoIP phone or device which is data-driven.

Traditionally, sound would pass through a normal telephone, but with VoIP, sound passes through a digital connection (e.g. a router) to the end-user. VoIP providers set this all up for you and provide you with the relevant information needed to use the service.

This technology enables companies to communicate digitally with other corporations. Enhancing the company’s capability to easily reach key stakeholders, clients or suppliers, business can be done at any time. This provides companies freedom and flexibility – much-needed advantages for businesses operating in fast-paced, technology-driven industries.

response team, headset on

Top VoIP features for

VoIP allows you to communicate with others at an affordable price. However, that’s not the only reason you should consider using this technology. If you contact us to do VoIP installation for your company, you will get a number of features that you can enjoy. Here are some of the best features of VoIP phone systems:

Music on hold

In case your employees are often on the line with customers, it’s useful to have a feature like this. Music on hold enables you to choose what your callers will listen to while they wait.

Video conferencing

Virtual meetings have become increasingly popular in the last few years, especially among businesses that have remote teams. The great thing about VoIP is that it has a video conferencing feature. You can use the VoIP solution to host virtual meetings with multiple people.

Call recording

It’s sometimes important to record certain conversations, especially for your employees in sales and customer service departments. You can set up the call recording feature to save conversations company-wide or on an individual and on-demand basis.

Voicemail to email transcription

Going through your voicemails can sometimes be a hassle, especially if you’re busy. With the voicemail to email transcription feature, you’ll be able to read transcribed versions of your voicemail at your leisure. What’s also great about this feature is that it enables you to save and organise all of your voicemails in a way that’s easy to access.

Automated attendant

This is without a doubt one of the best VoIP features for businesses. It will make your company look more professional, since the auto attendant will serve as your electronic receptionist. Your callers will be able to choose the extension they want to be redirected to using an interactive menu.


The advantages of business
VoIP for Perth Businesses

Business VoIP services can help your business save money on communication costs while also providing advanced features and scalability. With VoIP, your employees can make and receive calls from anywhere, using a variety of devices. This mobility allows for greater flexibility and adaptability for your business, enabling employees to work remotely or on-the-go while still remaining connected.

With advanced features such as call routing, voicemail, call recording, and call analytics, VoIP can enhance productivity and efficiency, and it can also be easily integrated with other business applications, such as customer relationship management software.

What makes us different


With VoIP, businesses can easily add or remove phone lines, features and functionality, allowing for greater flexibility and adaptability.



VoIP services enable employees to make and receive calls from any location, using a variety of devices, such as laptops, tablets and smartphones.

People not employees

Advanced Features

VoIP offers a range of advanced features, such as call routing, voicemail, call recording, and call analytics, that can enhance productivity and efficiency.

What makes us different - 3


VoIP can be easily integrated with other business applications, such as customer relationship management (CRM) software, to provide a more seamless and streamlined user experience.

Build a team for everyone

Improved Customer Service

With features such as auto-attendants and call queuing, VoIP can help businesses manage call volumes and provide a more professional and personalised customer service experience.

What makes us different - 2

Cost Savings

VoIP services can significantly reduce communication costs, including long-distance charges and expensive hardware upgrades.


See the value in our
business VoIP

In 4 simple steps see how our business VoIP services can elevate your Perth business.

Consultation & Needs Assessment

Our experts evaluate your Perth office’s existing telecommunication setup, identifying areas for improvement and potential integration with VoIP technology.

Solution Design & Planning

TechBrain’s local business phone systems specialists excel at crafting bespoke VoIP solutions that cater to your unique business requirements, encompassing specific features, hardware, or software components.

To ensure optimal performance, security and compatibility with the proposed VoIP solution, TechBrain conducts an extensive evaluation of your Perth office’s existing network infrastructure.

Deployment & Integration

VoIP hardware and software elements are expertly configured, creating a powerful and streamlined communication system tailored to the business’s needs with a strong focus on exceptional call quality, reliability and security across all our business phone systems.

Additionally, the new VoIP system is expertly integrated with pre-existing communication tools and business applications, promoting seamless interoperability and enhanced collaboration across the organisation.

Training, Support & On-Going Optimisation

Comprehensive onboarding sessions are scheduled for staff, fostering a seamless transition to the new VoIP system.

TechBrain provides ongoing technical support to address any challenges that emerge during daily activities of the new system.

Through on-going support, TechBrain refines the VoIP system, ensuring that it consistently operates at peak efficiency, maintains security and stays aligned with your growing business.

Customer Satisfaction

Satisfaction Data

TechBrain’s customers are at the center of everything we do.

We’re committed to helping you understand the business impact of your technology decisions.
Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.

That improvement is driven on feedback and a Net Promotor Score we take monthly.


Your VoIP business phone
questions, answered.

Who should get VoIP?

Any business that would like to remain on trend with market developments and keep up to speed with technology should get VoIP. In today’s testing markets where change happens at such a rapid pace, companies need to be flexible and up-to-speed in order to capitalise on the changes, benefit from them and make a profit as a result of it. Companies, large and small, need to be technologically-ready at any given time to advance and move forward.

Why do I need a VoIP service?

You don’t need a lot of equipment to use VoIP. What you need is simply a high speed internet connection, like a cable broadband or DSL service. You can also get a special phone for VoIP, called an IP phone. In case you want to use your existing analogue phone setup, you will need to get an Analog Telephone Adapter. This piece of equipment will allow you to connect your phone to the internet.

Why is TechBrain the best VoIP service provider in Perth?

At TechBrain, we pride ourselves on our commitment to ensuring our Perth clients are always at the forefront of technological advances. Our team constantly stays up-to-date with the latest industry trends, innovations and best practices, allowing us to provide expert guidance and support.

We understand that every business in Perth is unique, with its own set of goals, challenges and requirements. That’s why we take a highly personalised approach to our services, working closely with each client to develop tailored business phone solutions that address their specific needs.

What type of phone should I use for VoIP services?

You can use any type of phone once you are registered with a VoIP service. However, there are special phones for VoIP known as IP phones. Otherwise known as SIP phones, they are designed to support the transmission of voice over the internet. Your IP phone uses the internet to connect to your phone service. You can find desk phones, conference phones, and cordless phones designed specifically for VoIP technology.

Why should I use VoIP instead of a landline phone?

There are several reasons why you should use VoIP phones in Perth instead of a landline. The main reason is to cut costs on your monthly phone bill. You will save a lot of money by switching to VoIP if you make a lot of international calls. Another great reason to use VoIP is that you won’t have to change your number no matter which part of the world you travel to. Furthermore, there are some interesting features that VoIP providers offer, such as caller ID, conference calling, and voicemail.

What are the network requirements and potential bandwidth considerations for implementing a VoIP solution?

Sufficient internet speed and capacity is required to support voice traffic without affecting call quality. Factors such as the number of concurrent calls, call codec, and network latency should be considered. TechBrain can help assess your current network infrastructure, recommend upgrades if needed, and optimise network settings to ensure smooth and reliable VoIP performance.

How does TechBrain ensure call quality, reliability and security ?

TechBrain ensures call quality, reliability, and security in VoIP solutions by assessing and optimising your network infrastructure, implementing Quality of Service (QoS) configurations, and using suitable call codecs. We monitor and troubleshoot potential issues proactively to maintain high-quality service. For security, we employ encryption, secure access controls, and network safeguards, such as firewalls and intrusion prevention systems.