Managed IT
Services Perth

Maximise your organisation's productivity & reduce your risk with expertly managed, flexible IT solutions tailored to businesses in Perth.
managed it service

At TechBrain,
we provide

TechBrain your local managed IT services provider that offers comprehensive and reliable IT solutions to Perth businesses of 20+ staff.

We make it a priority to clarify the business implications of your technology choices, enabling you to make informed, data-driven decisions by:

  • Providing individualised, strategic advice
  • Integrating the latest in hardware, software and data management technologies
  • Addressing your IT challenges promptly, ensuring solutions fit your plan and requirements

Our commitment to customised service ensures that your IT infrastructure is not only robust but also perfectly aligned with your specific business objectives.

Our array of managed IT services are provided by certified IT experts, guaranteeing your systems’ safety and security with a commitment to delivering on the highest standards in the industry.

Cyber Security

Enhance your digital security with TechBrain’s advanced cyber security solutions, crafted for Perth’s dynamic business environment. Our team of experts provides robust protection, proactive threat detection and rapid response to secure your business’s digital assets and future growth.

Cloud Services

Elevate your business with our top-tier cloud services. Empower growth, agility and innovation through scalable solutions, ironclad security, and cost-effectiveness. Join the cloud revolution and experience the future of seamless IT infrastructure today.

Perth-Based IT Help Desk

Is your business suffering from thousands of dollars in operational costs due to inadequate IT service desk support? Find an IT support partner with experienced staff to quickly and efficiently support your IT requests.

On-Site IT Support Across Perth

Experience worry-free IT and boost in-house productivity with TechBrain’s on-site support services. Our highly skilled technicians ensure rapid response times, personalised assistance and seamless resolutions for all your IT needs.

Network & Infrastructure Administration

At TechBrain, we provide a proactive service aimed at eliminating reactive issues and identifying technical and software risks. You can rely on our team of IT experts to deliver tech support and make regular visits to your organisation, ensuring that your network is always in excellent condition.

Remote IT

Our expert technicians will provide fast and reliable solutions to any technical issue, ensuring minimal downtime and maximum productivity. Trust us to keep your business running smoothly, no matter where you work.

Vendor Management

Optimising relationships with technology providers, ensuring effective collaboration, cost control, and maximised value from partnerships. Our team can save a business hours a week and help regain lost productivity and efficiency that directly impacts the bottom line.


managed IT

Welcome to TechBrain, where we empower Perth businesses to thrive in an ever-evolving digital landscape through our exceptional managed IT services.

In today’s fast-paced world, staying ahead of the competition requires not only cutting-edge technology but also an efficient, secure, and reliable IT infrastructure. That’s where we come in.

Many organisations struggle to effectively manage their IT infrastructure while maintaining a  focus on their core operations.

Employees often devote time to tasks that are more costly and time-consuming than necessary due to a lack of expertise in IT strategy, installation, maintenance and management.

Enter TechBrain, a leading Perth-based managed IT support team that eliminates IT frustrations for your business. We thoroughly assess each company’s unique needs, delivering cutting-edge management, consultations, and technology solutions to organisations in Perth and Australia wide.

At TechBrain, we offer:

  1. A customisable Managed IT Services program, tailored to suit your organisation’s specific requirements.
  2. State-of-the-art information technology solutions for monitoring your software, hardware, and overall IT operations.
  3. Advanced cyber security threat prevention and awareness programs.
  4. Modern communication systems that empower businesses of all sizes to thrive in today’s tech-driven industries.

Our expertise keeps your business on track, maximising productivity and efficiency while minimising the risks associated with self-managing IT systems.

TechBrain’s 20 years of experience in servicing Australian businesses of various sizes and industries is a testament to the vital role an IT partner plays in establishing and managing a successful IT infrastructure and supporting business growth.

Choose TechBrain for managed IT support and services in Perth and experience industry-leading, cost-effective solutions to the challenges of IT management and the risks posed to personal data and productivity by self-managed IT systems.

Our skilled, certified professionals deliver reliable results, catering to businesses of 20 employees or larger, solving for their current needs and empowering their future IT aspirations.

Managed Service Solution

Cyber security

Our cyber security services offer a robust defence against ever-evolving threats, safeguarding your organisation’s digital assets.

We specialise in proactive threat prevention, 24/7 monitoring, and swift response to security incidents.

Our comprehensive approach also emphasises employee cyber awareness training, empowering your team with the knowledge and skills to identify and prevent potential cyber attacks.

By combining advanced technology with human cyber expertise, our cyber security services provide an all-encompassing solution to maintain your business’s security posture and resilience in an ever evolving digital landscape.

it support
Managed Service Solution

IT support & helpdesk

Our IT support & helpdesk services provide round-the-clock, reliable assistance tailored to your business needs.

With 24/7 availability, our expert Perth-based technicians offer both remote and onsite support, ensuring rapid response times and minimal downtime.

We’re dedicated to resolving issues efficiently and effectively, whether it’s troubleshooting software glitches or addressing hardware malfunctions.

Our comprehensive approach to IT support allows your business to operate seamlessly, letting you focus on growth and innovation while we take care of your technical challenges.

cloud services
Managed Service Solution

Cloud services & migration

Discover the power of cloud services and entrust the TechBrain team with your migration into the cloud.

Our expert team will guide you through the development of a tailored cloud strategy, ensuring a seamless migration to the ideal cloud platform for your business needs.

Experience the benefits of top-notch management and optimisation practices, designed to elevate your IT network’s operational performance.

Embrace the future by harnessing the advantages of cloud technology, unlocking cost savings and achieving scalability that meets your ever-evolving business demands. Let us help you redefine success in the digital era.

Managed Service Solution

IT infrastructure

Our expert team excels in creating tailor-made network designs, ensuring seamless implementation that supports your business goals.

Through continuous monitoring, we proactively identify and resolve potential issues, maintaining peak performance across your IT environment. Our meticulous maintenance practices further guarantee optimal uptime and network reliability.

With our comprehensive IT infrastructure management, unlock unparalleled efficiency, connectivity, security and empower your business to thrive in today’s fast-paced digital landscape.

Managed Service Solution

Data backup & disaster recovery

Secure your organisation’s future with our comprehensive data backup and disaster recovery solutions!

We provide robust, encrypted data backup services, ensuring your valuable information remains safe and easily retrievable.

Our meticulous disaster recovery planning safeguards your operations against unforeseen events, minimising downtime and loss.

Benefit from our tailored data policy solutions, designed to enhance data protection while complying with industry standards.

Don’t let unforeseen events disrupt your business – invest in TechBrain’s robust data backup and disaster recovery services.


The advantages of Managed IT
support for Perth businesses

Managed IT services offer proactive maintenance, enhanced security, and scalability to optimise IT resources and reduce costs.

They provide access to expert IT knowledge and enable your organisation to focus on its core competencies and strategic objectives, to achieve long-term success.

Ultimately, engaging an experienced MSP such as TechBrain can lead to improved IT efficiency, increased productivity, and reduced risks, ensuring that your business stays competitive and adaptable to the evolving technological landscape.

What makes us different - 2

Cost Savings

We reduce IT expenses by offering predictable monthly fees, eliminating the need for hiring, training, and maintaining in-house IT staff.

People not employees

Expertise & Experience

Our Perth team possess a wealth of technical knowledge and experience, allowing them to provide specialised IT services and stay updated with the latest technology trends.

People not employees

Proactive Management

Proactively monitor and maintain your IT systems, identifying and resolving issues before they escalate, ensuring optimal performance and minimal downtime.

What makes us different


Scaling our services to match your business growth, providing flexibility in terms of resources and support, without the need to invest in additional in-house personnel or infrastructure.

What makes us different

Enhanced Security & Compliance

Robust security measures and keeping up-to-date with regulatory requirements, helping to protect your business from cyber threats and ensuring compliance with industry standards.


Business Focus

Allow your team to focus on its core business objectives, without being burdened by IT-related concerns and challenges.


See the value in our
managed IT solutions

In 4 simple steps our managed IT services can elevate your business.

Our approach is designed to ensure we understand your unique needs, develop customised solutions and provide ongoing support and optimisation to help you achieve your business goals..


We begin by conducting a thorough analysis of your existing IT infrastructure, identifying pain points, and understanding your business needs and goals. This stage helps us uncover potential improvements and tailor a strategic plan for your organisation.

Design & Implementation

Based on our assessment, we create a customized IT roadmap that aligns with your business objectives. We design scalable and secure solutions, and seamlessly integrate them into your current systems, ensuring minimal downtime and disruption.

Monitoring & Maintenance

Our proactive approach includes continuous monitoring of your IT environment to detect and address issues before they escalate. We perform regular maintenance, updates, and patches to ensure your systems are always up-to-date, secure, and running at peak performance.

Support & Optimisation

We offer dedicated support from our team of certified professionals, available 24/7 to address any concerns or technical challenges. Taking a proactive approach, we constantly review and optimize your IT infrastructure to align with evolving business needs and the latest technological advancements.

Customer Satisfaction

Satisfaction Data

TechBrain’s customers are at the center of everything we do.

We’re committed to helping you understand the business impact of your technology decisions.
Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.

That improvement is driven on feedback and a Net Promotor Score we take monthly.


Your managed IT
questions, answered.

Does TechBrain offer different plans?

Our experienced consultants evaluate the needs of your company to create a bespoke IT management plan to suit your size, activity, and history. We offer many technology solutions, services, and packages in the belief that no two companies are the same, so their IT solutions shouldn’t be either.

Does TechBrain offer managed IT services for SMEs as well as large businesses and corporations?

TechBrain analyses your individual IT requirements, taking into account your budget, time frame, and goals. We pride ourselves in offering managed IT services to large enterprises, as well as SMEs who are often more vulnerable to breaches in security, and in greater need of functionality advancements. No matter the size of your business, TechBrain is devoted to improving the profitability, efficiency, and functionality of your IT systems, as well as the productivity and morale of your employees, no matter how few.

How do managed IT services differ from traditional IT support?

Managed IT services differ from traditional IT support primarily in their proactive approach, focusing on preventing IT issues and optimising systems rather than merely reacting to problems as they arise.

With managed IT services, businesses receive a comprehensive suite of services, including monitoring, maintenance, security, and strategic guidance, under a predictable pricing model. In contrast, traditional IT support is often limited in scope, providing assistance on an as-needed basis, resulting in unpredictable costs and a more reactive stance.

Will TechBrain respond to IT problems on-site?

At TechBrain, we pride ourselves on fostering in-person relationships with companies and their staff in Perth. We provide on-site solutions and guidance to your team to build trust and understanding between your company and TechBrain’s experienced consultants.

In this way, we hope to give you the most personalised and effective solutions to your IT management needs, and maintain an ongoing relationship between our monitoring and response teams and your staff.

Can managed IT services help with regulatory compliance?

Yes, TechBrain managed IT services can significantly contribute to regulatory compliance by providing expert guidance, implementing robust security measures, and maintaining up-to-date systems and policies.

TechBrain’s expert team possesses in-depth knowledge of various industry-specific regulations and compliance standards, which allows us to tailor solutions to meet the unique requirements of each organisation.

Will TechBrain’s IT support replace my company’s internal IT department?

No, TechBrain works alongside your internal IT staff, providing expert guidance, systems infrastructure, and technology solutions to enhance their capabilities. We collaborate with your team to ensure your Perth business runs smoothly, offering the option to fully manage your IT if you prefer.

How does a managed IT service provider handle IT support and issue resolution?

TechBrain uses a ticketing system to prioritise and track support requests, ensuring timely response and resolution. Often in addition to remote and on-site support, depending on the nature of the issue, ensuring that businesses can maintain smooth operations with minimal downtime, while benefiting from our expert guidance.

What is the process for transitioning to a managed IT service provider?

Following project approval TechBrain will initiate the onboarding process, which may include system updates, software installation, network optimization, and staff training. Throughout the transition, the TechBrain will maintain open communication and provide ongoing support to ensure a seamless integration of their services with your existing IT environment.