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The centralised services function is the second of four service delivery areas with the TechBrain managed service offering. The TechBrain centralised services function is one of the ways in which we differentiate ourselves from our competitors. The essence of the centralised services role is to identify high impact issues for the client, especially those that are recurring so that you don’t have to continue dealing with the same issues and being exposed to the same risks, week in, week out. We have IT specialists in Perth who have the knowledge and curiosity to solve even the most complex problems.
IT centralisation refers to the process of consolidating all of your organisation’s technology resources to simplify administrative tasks, cut costs, increase security, and enable your employees to manage data easier. This is a complicated process that requires careful planning and design.
Similarly, our centralised IT services are all about enabling you to trust one team of technicians to take care of some of the main issues bothering you. TechBrain has created centralised IT services as a specific role because we feel that distributing these tasks leads to inconsistency, and not covering them leads to inefficiency.
Business owners who don’t use any type of IT services usually just leave the technology problems to the most tech-savvy person at the company. On the other hand, there are business owners who hire multiple IT service companies for various projects and support. TechBrain has created our centralised IT solutions service specifically so that organisations can hire one company to do all of their tech maintenance.
We offer our services for a flat monthly fee. Some people wonder why they should pay for IT service each month when they can simply call a technician to fix the problems they’re currently experiencing for a one-time payment. Here are the main reasons why you should rely on our centralised IT services instead of using multiple IT vendors:
Our Centralised Services function focuses on automation, as well as tools for deployment and maintenance. Our IT experts in Australia provide centralised IT services to optimise the following tasks:
Regardless of the industry you’re in, there’s a good chance one of your employees knows a thing or two about technology. Business owners who can’t afford to hire IT staff often delegate tech tasks to the most qualified person at the company. However, doing this can lead to a number of problems down the road. If you’re not careful your hardware may break down or someone may steal or leak your data accidentally. When it comes to anything IT-related, you should always leave the complicated tasks to qualified technicians.
What’s better than not having to worry about IT problems? If you use our centralised IT services, you can focus on your work and leave the tech stuff to us. Our IT experts in Perth will work until your infrastructure is in perfect shape. In the event of a disaster or hacker attack, they’re trained to protect your network and data.
Would you like to know more about our centralised IT solutions? Contact us today to find out how our services can help your company!
Our centralised IT solutions offer multiple benefits to small and medium-sized business owners! If you’d like to know more about how our services can help your organisation, contact us.
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