The Centralised Services function is the second of four Service Delivery Areas with the TechBrain Managed Service Offering.
The TechBrain Centralised Services function is one of the ways in which we differentiate ourselves from our competitors. The essence of the Centralised Services role is to identify high impact issues for the client, especially those that are recurring so that you don’t have to continue dealing with the same issues and being exposed to the same risks, week in, week out. We have IT specialists who have the curiosity to solve big problems and we charge them with the responsibility of:
- Lowering client risk
- Innovating our solution to enhance your outcome
- Improving other service delivery areas, which then flow through to improved customer experience