Business Phones

3CX Phone

business phone, connection

What is the 3CX phone

3CX is an open-platform, VoIP (Voice over Internet Protocol) phone system that works on premise or in the cloud. It’s well known for the clarity of its calls, and you can use it with popular SIP trunks and IP phones.

With the 3CX phone system, you get a full PBX (private branch exchange) solution, which can have a positive effect on your organization. However, this phone system is significantly better than your traditional PBX hardware. It makes unified communications and calls easier, and can also be used for web conferencing. All you have to do is decide how you’re going to use it!

3CX is designed to be easy to install and manage, and it can be run on a variety of platforms, including Windows, Linux, and MacOS. Some of its key features include call forwarding, voicemail, and a web-based management interface.

3CX Phone System for Windows is an award-winning software-based Cloud PBX that replaces a traditional phone system. This system is based on the SIP standard and supports most popular IP phones, VoIP Gateway, VOIP and PSTN phone lines.

It is easy to manage by system administrators as it integrates well with Windows Network infrastructure. A 3CX Phone system offers companies a unified communication solution to increase productivity and allow for your business to expand.

3cx phone system

Advanced VoIP

What makes the 3CX telephone system so impressive is the large list of features it has. Here are some of the most notable features of this phone system:

  • Call logging
  • Call recording
  • Click-to-call
  • Call pop-ups
  • Instant messaging
  • Screen sharing
  • Integration with Android and iOS apps
  • Web video conferencing
  • Remote assistance
  • Microsoft Outlook integration
  • Voicemails forwarded to inbox
  • Call queuing

If you would like to know more about 3CX phone systems in Perth and how you can implement them in your company, make sure to contact us. We can easily install this phone system for you and even integrate it with a variety of desktop and mobile apps!

3cx logo
Replacing Your PBX

3CX Systems Vs PBX

The 3CX Phone System offer robust a softphone client for Windows and Linux operating systems and saves your company from purchasing and managing expensive PBX hardware.

A cloud based IP Telephony system provides a unified communication solution. Since this phone system relies on cloud providers, a 3CX Phone System can drastically reduce IP traffic, and can also offer job configurations, such as the ability to work remotely, web conferencing monitoring for employee’s productivity, and flexibility around IP gateways.

VOIP Security 3CX can be installed on a 3CX-provided FQDN and SSL certs to allow PBX management through an internal domain or server.

Some key advantages to consider:

  • 3CX Phone System can use the existing network and you can do away with phone cables
  • Easier to install and manage via its web-based management console
  • Far less expensive than a hardware-based PBX
  • Allows employees to hot-desk and tele-work
  • Users can configure their office extension themselves using the self-service user portal, 3CXPhone
  • Utilise popular SIP phones instead of being locked into one vendor
  • Receive and make calls via existing phone lines using VoIP Gateways
  • Save on call costs by using popular SIP / VoIP providers

Grow your business with 3CX

3CX phone systems are used by countless companies across the globe. At TechBrain, we’re dedicated to providing 3CX in Australia to organisations of all sizes. In case you’re unsure whether you need this incredible phone system for your business’s calls, check out the benefits they offer:

Cost savings
Partnering with a 3CX phone provider is a great way to cut down on hardware, administration, and the costs of calls. You will have a significantly lower phone bill if you use 3CX VoIP phones. On top of that, you also get a web conferencing solution. This means that you won’t have to spend any money on web conferencing services. There will also be no more interoffice call charges, since your remote employees and branches will be able to use their own extension via 3cx sip providers no matter where they’re currently located.

Ease of use
You won’t have to worry about training your employees to use this technology. The great thing about this phone system is that it’s incredibly easy to use. Some of the most basic features of the 3CX phone system include video conferencing, easy installation, click-to-call functionality, and mobile device clients.

3CX phone system supports popular SIP phones, VoIP providers and traditional PSTN lines. The web-based management console makes it easy to configure, eliminating the need to hire expensive telecom consultants. Improve VOIP security by using 3CXs inbuilt security features, such the option to install on 3CX-provided FQDN and SSL certs to allow PBX management through an internal domain or server.

Increased productivity
Your employees will boost their overall productivity by using the 3CX phone system for their calls. We can integrate your business applications like mail, database servers, and CRM systems with 3CX. Your staff will be able to save time and boost efficiency with journals and call pop-ups across different applications.

Improved collaboration
As a unified communications solution, you will enjoy enhanced collaboration within your organisation. Encourage your employees to use the 3CX phone system to collaborate with each other as often as possible. The 3CX VoIP system includes unlimited extensions and unlimited users for effortless office calls.


Why choose TechBrain to install the 3CX phone system for you?

As 3CX VoIP providers, TechBrain has extensive experience implementing 3CX solutions across the SME space. TechBrain will help you create the configuration of your 3CX phone that you want. It’s important that you have a plan for what you’re going to use this phone system for before getting in touch with us. Doing this will help you reach your business goals quicker.

Who can benefit from using the 3CX telephone system?

If you have a small or medium-sized company, the 3CX solution is the perfect product for you. After all, you need to have a reliable and modern telephone system. TechBrain offers VoIP installation and support for the 3CX phone at an incredibly affordable price. That means that you’ll have a quality phone system without compromising your budget.

What is a virtual call centre?

In a virtual call centre, call agents do not need to operate from a centralised office location – instead, they can operate from anywhere in the world. By using a 3cx phone system, you’re able to enjoy a variety of virtual call centre functions – like live website chats, live wallboards to monitor a variety of statistics (including callbacks and talk time) and Interactive Voice Responses.