Business Phones

Advantages of

business phone, connection


Traditionally, telecommunications in private enterprises were directed through a public automatic branch exchange (PABX), better known as private branch exchange (PBX) through a private network.

PABX and the evolution of PBX

Unlike PBXs, PABXs are relatively easy. A PBX is “ a private branch exchange ” and a PBX is a “ private automated branch exchange. There are two distinct types of machines. It was an early phone system that was influenced largely by its origins. Initially the PBX needed switches that connected internal users to a number. The operators removed the cables and installed the extension. The telephone line is a major improvement on the original plain old telephone system (POTS). It’s as easy as calling another desk from your office

The shift from PBX to VoIP

The VoIP protocol has revolutionized the way people communicate with each other and with their customers.

The core difference between PABX and VoIP is the way users are connected. With a host of reasons why the modern and technologically-enhanced VoIP system is superior to PABX.

Do you need a PBX for VoIP?

Your business is relying on PBX technology for effective VoIP use. All of these VoIP phones require internet access. You can also provide the majority of the phone features without a PBX hardware installation.

Key advantages of VoIP

If you have PBX systems, you can create a cloud PBX for the call processing in your office. PBXs are also a VoIP service. Both have advantages. Below, we highlight 25 key differences that can help you choose the most efficient voice messaging solution.

With a host of reasons why the modern and technologically-enhanced VoIP system is superior to PABX, here are a few advantages of VoIP:

  • High savings and enhanced scalability of systems
  • Reduced cost when moving to a cloud-based offering in contrast to an internal software-based platform
  • Increased list of features to work from
  • Better voice quality of calls
  • Ability to work more effectively internally and remotely
  • Increase in employee productivity as a result of more sophisticated call features
  • Capability to provide enhanced customer service
  • Remaining ahead of the technology curve
  • Less cabling and a cleaner office environment
  • Better hardware which improves the overall impression of the company

The 3CX phone system

3CX is an open-platform, VoIP (Voice over Internet Protocol) phone system that works on premise or in the cloud. It’s well known for the clarity of its calls, and you can use it with popular SIP trunks and IP phones.

With the 3CX phone system, you get a full PBX (private branch exchange) solution, which can have a positive effect on your organization. However, this phone system is significantly better than your traditional PBX hardware. It makes unified communications and calls easier, and can also be used for web conferencing. All you have to do is decide how you’re going to use it!

You can leave the actual installation of the phone system (which works with a Linux operating system over a cloud account) to us here at TechBrain.

it specialist

About TechBrain’s VOIP
business phone solutions

So why talk to TechBrain in Perth about your IP Telephony requirements:

  • We promote products we know will suit your business
  • We KNOW your IT and your business and can work to integrate IP, Telephony and your business needs
  • We offer the flexibility you need with low cost internet based calls or you can continue utilising your existing services
  • We will work with you to provide you with the best solution
  • Our IP Telephony services are implemented by the same professional staff who look after your IT.
  • Just like your IT, we stand by the products we recommend


What’s a better business phone system PBX or VoIP?

Both PBX and VoIP have their own unique advantages and disadvantages. PBX systems are generally more expensive to set up and maintain, but they can offer more advanced features, such as call forwarding and conferencing. VoIP systems are generally less expensive and easier to set up and maintain, but they can be less reliable, especially if your internet connection is not stable.

Do I need a PBX for VoIP?

While PBX and VoIP are often used together in business phone systems, they are not dependent on each other. You can use VoIP without a PBX, or you can use a PBX without VoIP. The choice of whether to use a PBX or not will depend on your business’s needs and budget.

What equipment do I need to run VoIP?

In order to use a VoIP phone system, you will need a few basic pieces of equipment. These may include:

  • A high-speed internet connection: VoIP relies on a stable internet connection to make and receive calls, so you will need a
  • reliable internet service with sufficient bandwidth to support your calling needs.
  • A VoIP-enabled phone: You will need a phone that is specifically designed to work with a VoIP system. This could be a
  • traditional desk phone with a VoIP adapter, or a smartphone app that allows you to make and receive VoIP calls.
  • A VoIP service provider: In order to use VoIP, you will need to sign up for a service plan with a VoIP provider. The provider will handle the technical details of routing your calls over the internet and connecting you to other phone numbers.

In addition to these basic components, you may also need additional equipment, such as a router and network switches, to set up and manage your VoIP system. The exact equipment you need will depend on the specific requirements of your business and the type of VoIP system you are using.

Does VOIP require high speed internet?

If your internet connection is slow or unstable, you may experience poor call quality or dropped calls when using a VoIP system. In general, it is recommended to have an internet connection with a minimum speed of at least 10-15 Mbps for VoIP calls. This will ensure that your calls are clear and reliable, with minimal disruptions or interruptions.