Case Studies

Breaking Free From Physical IT Infrastructure

purple bridge to optus stadium
Overview

About Purple

Purple is a leading national corporate affairs, government relations and investor relations practice. Their mission to “start and shape conversations that matter” drives their work with many of Australia’s largest companies and change-making organisations.

Through their focus on excellence and innovation, Purple delivers impact by combining specialist expertise with broad industry knowledge.

Their approach is built on four key pillars: developing impactful strategies, bringing together the right talent and experience, building influential relationships and continuous innovation.

This focus on purpose and values has made Purple a trusted communications partner for organisations Australia-wide.

juggling it
The CHALLENGE

When Legacy Systems Meet Modern Ambitions

Purple was at the final hurdle of their cloud transformation journey with just one piece left to complete their 3CX telephony system.

This was more than just a technical upgrade – it was the culmination of their strategic vision for a distributed workforce.

Their existing setup, which was a physical server generating a virtual environment for the 3CX system, was approaching the end of its warranty.

With their sub-provider relocating and a broader strategic initiative to eliminate physical infrastructure, the timing was critical.

The organisation needed a partner who could manage this technical transition and align with their long term IT strategic plans for security, telephony and comprehensive managed services.

3CX logo
Our SOLUTION

Building Tomorrow’s Workplace

TechBrain developed a staged migration approach:

Staged Migration

  • Dual environment system
  • User acceptance testing (UAT)
  • User transitions to minimise disruption
  • Manage impact on daily operations

Infrastructure Modernisation

  • Migrate file systems to cloud platforms
  • Azure AD for identity and access management
  • 3CX to fully managed service

Security and Sustainability

  • Secure data destruction
  • E-waste management
  • One off NAS device backup
  • Legacy hardware decommissioned
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THE OUTCOME

Enabling the Future of Work Through IT

The final piece of Purple’s cloud migration puzzle has unlocked new possibilities Purple’s workforce.

Gone are the days of being tethered to physical infrastructure; team members now seamlessly connect to their work environment from any location, accessing cloud applications through streamlined authentication processes.

Most tellingly, the organisation has scaled its operations smoothly and efficiently, with their technology backbone growing quietly alongside them.

Perhaps the most significant measure of success lies in how unremarkable the technology has become in daily operations.

Team members no longer think about the systems supporting their work – they simply log in and get started, whether from home, the office, or anywhere their work takes them.

TESTIMONIALS

Fixed in no time! Appreciate the help – thank you, you guys make tech issues look real easy to solve – when they definitely aren’t!

Lainey Smith
Consultant