Phishing
Awareness
Training

Our training program has a range of dynamic exercises to strengthen your organisation’s cybersecurity and protect your sensitive information.

Phishing emails
We teach participants to spot the signs of phishing emails such as suspicious sender addresses, poor grammar and urgent calls to action so your team stays vigilant to deceptive communication.

Phishing techniques
We go into phishing tactics in all forms including spear phishing, whaling and clone phishing so participants know how to recognise and counteract these targeted attacks.

Email headers
Trainees learn to inspect email headers carefully, verify the sender and detect phishing attempts before they can cause damage.

Link handling
Employees are taught best practices for links in emails such as hovering over links to see the destination URL and using link scanning tools before clicking.

Attachment handling
Our training covers the basics of managing email attachments including understanding the risks of different file types and using malware scanning tools to secure your digital environment.

Reporting phishing
Trainees are instructed on what to do when they encounter a phishing email, reporting to the IT department or using designated reporting tools to minimize damage.

Social engineering
We go into the psychological manipulation techniques used in phishing attacks and heighten participants’ awareness of the importance of being cautious and vigilant when sharing sensitive information.

Security best practices
Our training covers the importance of strong, unique passwords, multi-factor authentication and keeping software up to date to protect against phishing.

Real-world phishing simulations
To reinforce their learning participants are exposed to simulated phishing campaigns that mimic real world attacks. These realistic scenarios provide a safe environment for trainees to apply their new skills and knowledge.

Post-simulation debrief and analysis
After the phishing simulations we provide a debrief and feedback on each trainee’s performance. This highlights areas for improvement and reinforces the key learning from the training.

By investing in your team’s confidence and expertise you are securing a digital future for your business, protecting your people and your critical information from the damage of phishing attacks.

Phishing simulations have become a key tool in the ever-changing world of cybersecurity, a proactive way to assess and improve an organisation’s readiness against cyber threats.

By mimicking real world phishing scenarios these simulations allow employees to experience and respond to attacks in a safe and controlled environment. The following points outline the key aspects of phishing simulations and why they are important for an organisation’s cybersecurity.

Purpose and objectives
At the heart of phishing simulations is the goal to strengthen an organisation’s defences against phishing attacks by testing and refining employees’ ability to recognise and respond to those threats. This proactive approach minimises the risk of successful attacks and protects sensitive information.

Realism and variety
To prepare employees effectively phishing simulations must be realistic and diverse, covering various attack techniques including spear phishing, whaling and clone phishing. This ensures participants are equipped to handle a range of scenarios they may encounter.

Metrics and measurement
Measuring the success of phishing simulations involves tracking metrics such as click rates, data submission rates and reporting rates. These indicators show areas for improvement and progress over time.

Customisation and targeting
Tailoring phishing simulations to an organisation’s specific needs and target groups ensures relevance and engagement. Industry, company size and employee roles must be considered when designing and implementing these simulations.

Feedback and follow-up
Providing participants with feedback after the simulation is critical to reinforce learning and address misconceptions. Regular follow-up training should be planned to strengthen employee skills and address weaknesses.

Legal and ethical considerations
Balancing the realism of the simulation with employee privacy is key. Organisations must ensure simulations are ethical and compliant with relevant laws and regulations.

Frequency and consistency
Regular phishing simulations keep security awareness high and allow organisations to test their training program. Consistency in running simulations supports employee skills development.

Integration with security awareness training
Phishing simulations should be seamlessly integrated into broader security awareness training initiatives to provide employees with a comprehensive and well-rounded cyber security education.

Reporting and analysis
Post-simulation reporting and analysis is critical to identify trends, weaknesses and opportunities for improvement. This information allows organisations to adapt their training program and develop targeted strategies to strengthen their cyber security.

Stakeholder buy-in and support
Phishing simulations require management and stakeholder support including allocating resources, budget and commitment to continuous improvement and uptake of recommendations.

Businesses today recognise the importance of empowering employees to defend against the growing and sophisticated cyber threats, phishing simulations and awareness training is an opportunity for organisations to test and strengthen that cyber security readiness.

Work with TechBrain’s phishing awareness training and simulation program and businesses can reinforce their cyber security and give employees the confidence to navigate the digital world safely and responsibly.