TechBrain

Network Administration

 
The Network Administration function is the third of four Service Delivery Areas within the TechBrain Managed Service Offering.

What is Network Administration?

The Network Administration and support function role is to ensure the client IT environment aligns with TechBain’s carefully researched and well-defined best practices for network organisation. We have defined our best practices and technology requirements (e.g., IT security, application and device synchronisation, backup, disaster recovery), and we evaluate our client’s IT environment regularly to ensure that our client’s environment is performing optimally. To succeed in this area we need to develop and maintain a detailed technical understanding of the client’s technical environment. That is something we love to do.

The results are easily measured because our clients love our unique alignment process…it drives down the number of tickets, it drives down the resolution time, it improves productivity and it improves efficiency, the net result of which is that it drives profitability.

The Network Administration function is a truly proactive service that works to eliminate reactive issues and identify technical and software risks. It involves implementing standardisation and TechBrain best practice by scheduling regular site visits and providing tech support all included in the regular monthly fee. This unique service differentiates TechBrain in the marketplace and helps explain why customers love dealing with us. We have the experience to make your IT set up seamless.

When hiring our Network Administration services, you will be provided with the support of our specialized technicians. Our network and support technicians are highly trained in things like network operations, network management, managing internet protocol, troubleshooting applications and much more. Our staff can provide a wide range of solutions to solve problems unique to your network. Not one size fits all, and we know that.

In addition to working one-on-one with a highly qualified support technician, our Network Administration services use the most updated software in order to manage, analyze network operations, and develop network design. If you are in need of a large-scale network set up but cannot afford the training and costs involved with network configuration, then let us take that on for you.

A Word From One of Our Valued Clients

“The TechBrain team consistently works hard to find the most efficient, cost effective solutions for our IT requirements. We are more than happy with the service – it is prompt, reliable and very user friendly. Fantastic staff, can’t fault them :).” – Envision Medical Imaging
See what some of other valued clients have to say

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