TechBrain

Managed IT Services Perth

About TechBrain’s Managed IT Services

In today’s ever-evolving technology landscape, managing both a physical and virtual environment is becoming more necessary for businesses to compete in the modern marketplace. As a result, many businesses struggle to keep up with the challenge of managing their IT environment effectively while maintaining focus on the day-to-day running of their company.

Employees are devoted to tasks that take longer and cost more than they should due to the company’s lack of experience in IT installation and management.

TechBrain is an expert Managed IT Support Perth-based team that removes the frustration from IT for businesses. We carefully analyse each company’s individual needs, responding with up-to-date management, consultations, and technology solutions and IT services in Perth and surrounding suburbs.

At TechBrain, we provide:

  • A flexible managed IT services Perth-based program that’s tailored to your organisation and specific business requirements.
  • The latest technology solutions to monitor your operations, including your software and hardware technology
  • The latest in data hacking prevention and virus response
  • Modern communication systems services that make your business, no matter how small or large, a fierce competitor in today’s technology-focused industries.
  • We keep your business on track, maximising productivity and efficiency while minimising the risks associated with managing your own IT systems.

An IT partner’s expertise is instrumental in the institution and management of a profitable IT infrastructure. TechBrain has serviced hundreds of businesses of various sizes and from many different industries. For managed IT support in Perth, TechBrain’s technology solutions lead the industry in affordable, efficient solutions to the stresses of IT management and the risks to personal data and productivity associated with self-managed IT systems. Our experienced, qualified professionals promise dependable results – no matter the size of your company, your current needs, or your plans for the future of your IT infrastructure.

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Why Does My Business in Perth Need Managed IT Services?

Inhouse IT support can be expensive, inefficient, and time-consuming. Employees who could be working towards your company’s needs and in the service of your clients could be wasting time on IT problems that actually need the expertise of a qualified managed IT support company

By wasting valuable company time on these problems, you are not only lowering productivity, but you may be reducing the efficiency of your company as a whole. Ineffective IT solutions lose your business time, resources, and money. The stress and risks associated with the self-management of IT systems can be avoided with a company experienced in managed IT services – easily and affordably.

At TechBrain, we provide fixed-price managed IT services and solutions in Perth, with industry-leading response times and ongoing monitoring. We ensure the reliability of key IT systems that improve the efficiency and profitability of your business. Our IT managed services team specialises in on-site consultations, installations, and ongoing monitoring and management.

We take care to explain the business impact of your technology choices so that you can make informed, knowledge-based decisions at all times. We value our personal relationships with our clients above all else. That’s why our primary goal is to provide the most individualised solutions possible to your IT management needs.

Our range of IT managed services are delivered by experienced specialists to ensure that your systems are always in safe hands. We stake our reputation on the fact that we’ll always deliver the best:

  • IT solutions
  • ICT professional services
  • Account Management
  • Project Management
  • Cybersecurity solutions, and
  • Network monitoring for your business – all while providing unbeatable customer service!
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Our industry-leading Net Promoter Score and Google Review Score speak for themselves. We offer the honest reviews of our past clients as a testament to our devotion to your company, your brand profile, and your individual IT services plan.

What are the Benefits of Managed IT Services?

There are several potential problems with self-managing an IT solution. You may be wasting time on services you don’t need, or relying on inefficient or outdated technology. You may be completely unaware of the latest in innovative solutions to IT management problems, data protection, and communication.

TechBrain’s qualified IT support simplifies the complex processes involved in managed IT services. We ensure we understand exactly how your business works, so we can provide the ideal solutions. Only through this transparency can we continue to offer the quality managed IT support that we’ve brought to Perth for 15 years of practice.

Our managed IT support is tailored to your organisation’s specific needs, with the very latest and most appropriate technologies. We create documented workflows and establish efficient and streamlined processes in your company. You deserve the most proactive managed services! That’s why TechBrain’s managed IT support is devoted to:

  • Providing individualised, strategic advice
  • Offering the latest solutions in hardware, software, data processing, and management, and
  • Resolving your problems – on your terms and in your timeframe.

Productivity

The real cost of IT to your company is a lot more than just the installations and services you run. It’s also the losses that come from relying on ineffective products and processes. Excesses of downtime due to faulty IT management (and the subsequent losses of productivity, efficiency, and morale that go with it) cost substantially more to your company than simply the price of the hardware and software you use.

Your profitability and productivity are our main concerns, with the goal of providing you the best services to prevent valuable company time from being wasted. Some of the biggest culprits include time spent installing new servers, relying on outdated hardware, or when self-managed IT services stop working because of hackers or inefficient infrastructure.

Our consultations are tailor-made to your company’s individual needs. We know that some clients want us to work quietly in the background, taking the stress off your own management. Our service allows you to get on with running your business, secure in the knowledge that the integrity and efficiency of your IT systems are taken care of.

Some businesses prefer direct consultation, and for our services to remain hands-on. These companies want to take full advantage of our specialists’ tested expertise in giving their technology solutions a competitive advantage in profitability and application.

We work with each company differently to make sure that our expertise works for YOU, your business, your customers, and your employees. By utilising our managed IT services, you will quickly notice:

  • Optimised efficiency in the operations of your company
  • Time saved from the hassle of self-managed IT solutions, and
  • Innovative solutions that successfully merge your physical and virtual environments into a more productive and profitable whole.

Protection

Unfortunately, cyber-attacks on small to medium-sized enterprises continue to rise in number year after year. This is because criminals know that smaller enterprises are less likely to have a dedicated IT security team in place, or the right products and services in place to protect their employee and company data.

Larger enterprises may be perceived as being more protected – but they too are at risk. Because they deal with many more clients and employees, much more data, and a much more public reputation, they have just as much need for the latest protection.

With TechBrain’s experienced managed IT support, you can greatly reduce the risk of hacking and data loss associated with faulty or self-installed IT infrastructure. No matter the size of your company, or the industry in which you operate.

Our security specialists at TechSure, created by TechBrain for the needs of its managed security services, will assist you in all facets of data protection and security. TechSure is a security audit developed by TechBrain to combine a range of industry security standards and vendor best-practices, with the aim of identifying and addressing vulnerabilities in an organisation’s environment.

From cloud and managed security servers, to security infrastructure and data protection, we’ve got you covered. Instead of wasting valuable company time on security checks and data hacks, our managed IT security solutions prevent, detect, and respond to those threats for you. We offer 24/7 monitoring services with the latest software updates and data patches for continuous protection and support.

Our regular, comprehensive cyber vulnerability assessments consist of many features that will help keep your company and employees safe. Some of these include:

  • Backup and archive procedures
  • Regular updates and security patches
  • Threat containment, and unified threat management. We identify and prevent risks to your security through our continuous management and monitoring of your status.

This leaves you the valuable time you need to service your customers, manage your staff, and maintain the same standards of brand value and consumer trust on which your business was built. We at TechBrain pride ourselves in being credible, but we pride ourselves in maintaining your credibility even more!

Consultation

Our expert consultants are committed to offering advanced and effective IT management solutions for businesses in Perth of all kinds. Often we are called in when disaster has already struck. Whether you need reliable assistance with a data breach that has already happened, or simply want to improve the performance of your IT system going forward, TechBrain offers the support you need. Let our expert team take charge of your company’s technological efficiency to protect you, your employees, and your customers.

Unlike foreign service providers, TechBrain has experienced consultants in Perth devoted to understanding how your business operates. We take the time to form personal relationships with you and your staff, which allows us to offer you tailormade IT solutions. We make the effort to extensively explore your business history, brand identity, and customer relations so that we know your goals – and can make them our goals too.

Our aim is to promote trust through our managed IT services with bespoke IT infrastructure solutions. We want to give you solutions that you can rely on. Solutions that harness the latest innovative technologies to maximise your company’s efficiency and profitability. In short, we hope to take as much stress off of you and your people as possible!

We hope to identify risks well before they become a danger to your data and your company’s time. Even if the worst has already happened and your systems have been compromised, we’re ready to assist. In the event of a hack, ransomware attack or catastrophic data loss, we can manage your response so your company can get back on its feet in as little time as possible.

For managed IT services in Perth, TechBrain has been working to give you the best and most personal solutions in IT management since 2002. All of our consultants have at least three years of experience in the field, and are devoted to confronting your individual IT challenges.

Our Technology Solutions

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At TechBrain, we offer managed IT services in Perth, WA, with a wide range of the latest technology solutions to modernise your IT department. Our managed IT solutions service your company with the latest in information technology, security, and consulting solutions. TechBrain offers the latest services to create a custom-built plan for your company’s needs. These services include:

Centralised Services:
  • We install and deploy an automated service in your IT department that protects you from viruses, malware, and spam.
  • We keep your backups and data recovery tools up to date.
  • We ensure that your user interfaces are optimised, and supported with the latest software updates and monitoring technology.

Our IT Security Service offers coverage for personal data breaches in accordance with the new Privacy and Data Protection Act.

  • We make sure that you have a data breach response plan that is effective in today’s fast-paced virtual environment.
  • We roll out a regular system of employee education to ensure that every member of your team is aware of the latest scamming tactics – and prepared to detect and avoid them.
  • We install a state of the art encrypted server that protects your data in-house, over networks, and on all your company’s mobile and laptop devices.

Cloud Computing is another modern advantage supplied and managed by the team at TechBrain’s IT management services. Rather than waste money on huge computing services that take up space and require increased management, cloud computing allows you to access web servers for powerful, on-demand data storage, processors, and backup networks.

TechBrain provides you access to these applications no matter where you are. This allows our clients to save thousands of dollars on expensive IT infrastructure, all while propelling your company’s technological profile into the modern age.

Benefit from advanced data recovery systems, automatic software updates, and 24/7 access to all the documents and applications that you and your team need, wherever you happen to be. This comes with reduced costs and reduced risks to you and your employees’ data profile across the board.

VoIP or Voice over Internet Protocol is another solution included in TechBrain’s managed IT services. This service gives you the hardware and software needed to process your communication signals digitally, rather than through a traditional phone service. This means that wherever you are, the VoIP system gives you an edge in clear and convenient communication with clients and other companies. We offer this protocol as a personalised solution to communication problems with traditional phone services, tailored to the needs of small to medium-sized businesses in the modern, tech-focused modern age of business communication.

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Additional Services

Our Response Team is the first point of contact between our firm and your company. These highly trained experts concentrate on reactive and proactive desktop support, including:

  • Monitoring the security and proper functioning of software and email accounts
  • Escalating issues of privacy and data management where necessary
  • Ensuring that your organisation is secure and that your anti-virus protocols are up-to-date

These are the people with whom your company will foster a personal relationship, so that the first line of defense between you and potential breaches is a team of people that you already trust. This saves time, hassle and frustration because they are already familiar with the individual needs of your company, and the personnel with whom they will be working.

Project Management

Our team of expert IT project consultants is likewise at your disposal in attaining your organisation’s goals. Over the years we’ve assisted hundreds of businesses and government entities with various applications, including:

  • Migration of operating systems, applications and data
  • Implementation of cloud solutions
  • Rollout of critical infrastructure, and many more
Account Management

Our experienced account managers work closely with you, learning the ins and outs of your business so they can offer personalised advice. Your account manager will become your go-to contact at TechBrain, with in-depth knowledge of your IT systems. They will assist you with:

  • Finding innovative, effective solutions to your unique challenges and IT projects, and
  • Building tailored systems that improve your competitiveness and efficiency

Network administration is a proactive service that is constantly working on core aspects of your IT environment to:

  • Eliminate reactive issues
  • Improve your internal processes, and
  • Identify and resolve costly technical risks. Through it, we strive to decrease the time it takes to resolve your issues and drive up profitability as a result.

Virtual CIO is a technology-planning and IT consulting service that includes understanding your strategic objectives, as well as the core leadership and management functions that will help to maximise the productivity and efficiency you enjoy from your technology. We focus on technical alignment, balancing an understanding of your current needs with our knowledge of the broad strategic goals of the whole business.

Service Delivery Areas

We offer IT managed services in Perth and across Western Australia in the following suburbs:

Locations
Alexander Heights IT Managed Services
Alfred Cove
Alkimos
Anketell
Applecross
Ardross
Armadale
Ascot
Ashby
Ashendon
Ashfield
Attadale
Atwell
Aubin Grove
Aveley
Bailup
Balcatta
Baldivis
Balga
Ballajura
Banjup
Banksia Grove
Baskerville
Bassendean
Bateman
Bayswater
Beaconsfield
Beckenham
Bedford
Bedfordale
Beechboro
Beechina
Beeliar
Beldon
Belhus
Bellevue
Belmont
Bentley
Bennett Springs
Bertram
Bibra Lake
Bickley
Bicton
Booragoon
Boya
Brabham
Brentwood
Brigadoon
Brookdale
Bull Creek
Bullsbrook
Burns Beach
Burswood
Butler
Byford
Calista
Camillo
Canning Mills
Canning Vale
Cannington
Carabooda
Cardup
Carine
Carlisle
Carmel
Carramar
Casuarina
Caversham
Champion Lakes
Chidlow
Churchlands
City Beach
Claremont
Clarkson
Cloverdale
Cockburn Central
Como
Connolly
Coogee
Coolbellup
Coolbinia
Cooloongup
Cottesloe
Craigie
Crawley
Cullacabardee
Currambine
Daglish
Dalkeith
Darch
Darling Downs
Darlington
Dayton
Dianella
Doubleview
Duncraig
East Cannington
East Fremantle
East Perth
East Rockingham
East Victoria Park
Eden Hill
Edgewater
Eglinton
Ellenbrook
Embleton
Ferndale
Floreat
Forrestdale
Forrestfield
Fremantle
Gidgegannup
Girrawheen
Glen Forrest
Glendalough
Gnangara
Golden Bay
Gooseberry Hill
Gorrie
Gosnells
Greenmount
Greenwood
Guildford
Gwelup
Hacketts Gully
Hamersley
Hamilton Hill
Hammond Park
Harrisdale
Haynes
Hazelmere
Heathridge
Helena Valley
Henderson
Henley Brook
Herdsman
Herne Hill
High Wycombe
Highgate
Hilbert
Hillarys
Hillman
Hilton
Hocking
Hope Valley
Hopelandv Hovea
Huntingdale
Garden Island
Iluka
Inglewood
Innaloo
Jandabup
Jandakot
Jane Brook
Jarrahdale
Jindalee
Jolimont
Joondalup
Joondanna
Kalamunda
Kallaroo
Karawara
Kardinya
Karnup
Karragullen
Karrakatta
Karrakup
Karrinyup
Kelmscott
Kensington
Kenwick
Keralup
Kewdale
Keysbrook
Kiara
Kingsley
Kinross
Koondoola
Koongamia
Kwinana Beach
Kwinana Town Centre
Landsdale
Langford
Lathlain
Leda
Leederville
Leeming
Lesmurdie
Lexia
Lockridge
Lynwood
Maddington
Madeley
Mahogany Creek
Maida Vale
Malaga
Mandogalup
Manning
Marangaroo
Mardella
Mariginiup
Marmion
Martin
Maylands
Medina
Melaleuca
Melville
Menora
Merriwa
Middle Swan
Midland
Midvale
Millendon
Mindarie
Mirrabooka
Morley
Mosman Park
Mount Claremont
Mount Hawthorn
Mount Helena
Mount Lawley
Mount Nasura
Mount Pleasant
Mount Richon
Mullaloo
Mundaring
Mundijong
Munster
Murdoch
Myaree
Naval Base
Nedlands
Neerabup
Nollamara
Noranda
North Beach
North Coogee
North Fremantle
North Lake
North Perth
Northbridge
Nowergup
Oakford
Ocean Reef
O’Connor
Oldbury
Orange Grove
Orelia
Osborne Park
Padbury
Palmyra
Parkerville
Parkwood
Parmelia
Paulls Valley
Pearsall
Peppermint Grove
Peron
Perth City
Perth Airport
Piara Waters
Pickering Brook
Piesse Brook
Pinjar
Port Kennedy
Postans
Queens Park
Quinns Rocks
Red Hill
Redcliffe
Reservoir
Ridgewood
Riverton
Rivervale
Rockingham
Roleystone
Rottnest Island
Rossmoyne
Safety Bay
Salter Point
Samson
Sawyers Valley
Scarborough
Secret Harbour
Serpentine
Seville Grove
Shelley
Shenton Park
Shoalwater
Sinagra
Singleton
Sorrento
South Fremantle
South Guildford
South Lake
South Perth
Southern River
Spearwood
St James
Stirling
Stoneville
Stratton
Subiaco
Success
Swan View
Swanbourne
Tamala Park
Tapping
The Lakes
The Spectacles
The Vines
Thornlie
Treeby
Trigg
Tuart Hill
Two Rocks
Upper Swan
Valley Ridge
Victoria Park
Viveash
Waikiki
Walliston
Wandi
Wangara
Wanneroo
Warnbro
Warwick
Waterford
Watermans Bay
Wattle Grove
Wattleup
Wellard
Welshpool
Wembley Downs
Wembley
West Leederville
West Perth
West Swan
Westminster
Whitby
White Gum Valley
Whiteman
Willagee
Willetton
Wilson
Winthrop
Woodbridge
Woodlands
Woodvale
Wooroloo
Wungong
Yanchep
Yangebup
Yokine

A Word from One of Our Valued Clients

“An absolute star. Consummate professional, extremely knowledgeable, and an absolute pleasure to work with. Above and beyond. What a fantastic experience it was working on this phone project.”

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FAQ:

What is a managed IT service provider?

In order to improve operational efficiency and profitability, your company can outsource your IT services to the professionals at TechBrain. Through consultation, installation, and continued monitoring and response, our managed IT service providers will give you the most efficient IT system to suit your company’s needs.

We monitor your data flow, respond to potential security threats, and keep your company’s virtual infrastructure up-to-date with the newest solutions and security patches. This way, we can guarantee you solutions that will keep your data safe, keep your virtual processes efficient, and maximise the time you can spend on other aspects of your company.

Does TechBrain offer managed IT services for SMEs as well as large businesses and corporations?

TechBrain analyses your individual IT requirements, taking into account your budget, timeframe, and goals. We pride ourselves in offering managed IT services to large enterprises, as well as SMEs who are often more vulnerable to breaches in security, and in greater need of functionality advancements. No matter the size of your business, TechBrain is devoted to improving the profitability, efficiency, and functionality of your IT systems, as well as the productivity and morale of your employees, no matter how few.

Which industries do TechBrain’s managed IT services support?

TechBrain has provided IT managed service solutions to 100s of clients in dozens of industries. These range from corporate entities to nonprofit and local government organisations with staff that range from 10 to 200 people.

Will TechBrain respond to IT problems on-site?

At TechBrain, we pride ourselves on fostering in-person relationships with companies and their staff in Perth. We provide on-site solutions and guidance to your team to build trust and understanding between your company and TechBrain’s experienced consultants. In this way, we hope to give you the most personalised and effective solutions to your IT management needs, and maintain an ongoing relationship between our monitoring and response teams and your staff.

Why choose TechBrain over another IT service provider?

Unlike overseas consulting firms, TechBrain offers tailor-made solutions to all your IT management problems. We’re based in Perth, and experienced in servicing its local industries. Our qualified consultants devote the time necessary to form personal relationships with you and your staff. We’re keen to learn the ins and outs of your business, so that the solutions and strategies we provide are as effective as possible in solving your individual IT management needs.

Will TechBrain’s IT support replace my company’s internal IT department?

TechBrain will work with your internal IT department to give it the best guidance, systems infrastructure, and technology solutions available. Our business is keeping your business running as smoothly as possible. We don’t replace your staff: we trust, aid, and improve them. If you would prefer, however, we’re happy to manage every aspect of your IT on your behalf. The choice is yours!

Does TechBrain offer different plans?

Our experienced consultants evaluate the needs of your company to create a personality IT management plan to suit your size, activity, and history. We offer many technology solutions, services, and packages in the belief that no two companies are the same, so their IT solutions shouldn’t be either.

Contact our managed IT services Perth team.

Would your business cope if your workstations went down?

Is your organisation looking for a service provider who services cloud and onsite hardware, and understands your unique business goals? A company whose staff have decades of combined experience dealing with small to medium-sized businesses and government departments throughout Perth and across Australia? Then it’s time to give TechBrain a call!

Unlike other managed IT services companies, TechBrain is a business partner whose responsive and cost-effective support solution will remove your technology stress and frustration for good. We set you up for a future where we are in command of your IT management solutions, so that your time can be better spent elsewhere.

Get in touch with our dedicated team for proactive IT managed services in Perth that you can rely on.

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