TechBrain is an expert Managed IT Support Perth-based team that removes the frustration from IT for businesses. We carefully analyse each company’s individual needs, responding with up-to-date management, consultations, and technology solutions and IT services in Perth and surrounding suburbs.
At TechBrain, we provide:
- A flexible managed IT services Perth-based program that’s tailored to your organisation and specific business requirements.
- The latest technology solutions to monitor your operations, including your software and hardware technology
- The latest in data hacking prevention and virus response
- Modern communication systems services that make your business, no matter how small or large, a fierce competitor in today’s technology-focused industries.
- We keep your business on track, maximising productivity and efficiency while minimising the risks associated with managing your own IT systems.
An IT partner’s expertise is instrumental in the institution and management of a profitable IT infrastructure. TechBrain has serviced hundreds of businesses of various sizes and from many different industries. For managed IT support in Perth, TechBrain’s technology solutions lead the industry in affordable, efficient solutions to the stresses of IT management and the risks to personal data and productivity associated with self-managed IT systems. Our experienced, qualified professionals promise dependable results – no matter the size of your company, your current needs, or your plans for the future of your IT infrastructure.
Why Does My Business in Perth Need Managed IT Services?
Inhouse IT support can be expensive, inefficient, and time-consuming. Employees who could be working towards your company’s needs and in the service of your clients could be wasting time on IT problems that actually need the expertise of a qualified managed IT support company
By wasting valuable company time on these problems, you are not only lowering productivity, but you may be reducing the efficiency of your company as a whole. Ineffective IT solutions lose your business time, resources, and money. The stress and risks associated with the self-management of IT systems can be avoided with a company experienced in managed IT services – easily and affordably.
At TechBrain, we provide fixed-price managed IT services and solutions in Perth, with industry-leading response times and ongoing monitoring. We ensure the reliability of key IT systems that improve the efficiency and profitability of your business. Our IT managed services team specialises in on-site consultations, installations, and ongoing monitoring and management.
We take care to explain the business impact of your technology choices so that you can make informed, knowledge-based decisions at all times. We value our personal relationships with our clients above all else. That’s why our primary goal is to provide the most individualised solutions possible to your IT management needs.
Our range of IT managed services are delivered by experienced specialists to ensure that your systems are always in safe hands. We stake our reputation on the fact that we’ll always deliver the best:
- IT solutions
- ICT professional services
- Account Management
- Project Management
- Cybersecurity solutions, and
- Network monitoring for your business – all while providing unbeatable customer service!
Our industry-leading Net Promoter Score and Google Review Score speak for themselves. We offer the honest reviews of our past clients as a testament to our devotion to your company, your brand profile, and your individual IT services plan.
What are the Benefits of Managed IT Services?
There are several potential problems with self-managing an IT solution. You may be wasting time on services you don’t need, or relying on inefficient or outdated technology. You may be completely unaware of the latest in innovative solutions to IT management problems, data protection, and communication.
TechBrain’s qualified IT support simplifies the complex processes involved in managed IT services. We ensure we understand exactly how your business works, so we can provide the ideal solutions. Only through this transparency can we continue to offer the quality managed IT support that we’ve brought to Perth for 15 years of practice.
Our managed IT support is tailored to your organisation’s specific needs, with the very latest and most appropriate technologies. We create documented workflows and establish efficient and streamlined processes in your company. You deserve the most proactive managed services! That’s why TechBrain’s managed IT support is devoted to:
- Providing individualised, strategic advice
- Offering the latest solutions in hardware, software, data processing, and management, and
- Resolving your problems – on your terms and in your timeframe.
Productivity
The real cost of IT to your company is a lot more than just the installations and services you run. It’s also the losses that come from relying on ineffective products and processes. Excesses of downtime due to faulty IT management (and the subsequent losses of productivity, efficiency, and morale that go with it) cost substantially more to your company than simply the price of the hardware and software you use.
Your profitability and productivity are our main concerns, with the goal of providing you the best services to prevent valuable company time from being wasted. Some of the biggest culprits include time spent installing new servers, relying on outdated hardware, or when self-managed IT services stop working because of hackers or inefficient infrastructure.
Our consultations are tailor-made to your company’s individual needs. We know that some clients want us to work quietly in the background, taking the stress off your own management. Our service allows you to get on with running your business, secure in the knowledge that the integrity and efficiency of your IT systems are taken care of.
Some businesses prefer direct consultation, and for our services to remain hands-on. These companies want to take full advantage of our specialists’ tested expertise in giving their technology solutions a competitive advantage in profitability and application.
We work with each company differently to make sure that our expertise works for YOU, your business, your customers, and your employees. By utilising our managed IT services, you will quickly notice:
- Optimised efficiency in the operations of your company
- Time saved from the hassle of self-managed IT solutions, and
- Innovative solutions that successfully merge your physical and virtual environments into a more productive and profitable whole.
Protection
Unfortunately, cyber-attacks on small to medium-sized enterprises continue to rise in number year after year. This is because criminals know that smaller enterprises are less likely to have a dedicated IT security team in place, or the right products and services in place to protect their employee and company data.
Larger enterprises may be perceived as being more protected – but they too are at risk. Because they deal with many more clients and employees, much more data, and a much more public reputation, they have just as much need for the latest protection.
With TechBrain’s experienced managed IT support, you can greatly reduce the risk of hacking and data loss associated with faulty or self-installed IT infrastructure. No matter the size of your company, or the industry in which you operate.
Our security specialists at TechSure, created by TechBrain for the needs of its managed security services, will assist you in all facets of data protection and security. TechSure is a security audit developed by TechBrain to combine a range of industry security standards and vendor best-practices, with the aim of identifying and addressing vulnerabilities in an organisation’s environment.
From cloud and managed security servers, to security infrastructure and data protection, we’ve got you covered. Instead of wasting valuable company time on security checks and data hacks, our managed IT security solutions prevent, detect, and respond to those threats for you. We offer 24/7 monitoring services with the latest software updates and data patches for continuous protection and support.
Our regular, comprehensive cyber vulnerability assessments consist of many features that will help keep your company and employees safe. Some of these include:
- Backup and archive procedures
- Regular updates and security patches
- Threat containment, and unified threat management. We identify and prevent risks to your security through our continuous management and monitoring of your status.
This leaves you the valuable time you need to service your customers, manage your staff, and maintain the same standards of brand value and consumer trust on which your business was built. We at TechBrain pride ourselves in being credible, but we pride ourselves in maintaining your credibility even more!
Consultation
Our expert consultants are committed to offering advanced and effective IT management solutions for businesses in Perth of all kinds. Often we are called in when disaster has already struck. Whether you need reliable assistance with a data breach that has already happened, or simply want to improve the performance of your IT system going forward, TechBrain offers the support you need. Let our expert team take charge of your company’s technological efficiency to protect you, your employees, and your customers.
Unlike foreign service providers, TechBrain has experienced consultants in Perth devoted to understanding how your business operates. We take the time to form personal relationships with you and your staff, which allows us to offer you tailormade IT solutions. We make the effort to extensively explore your business history, brand identity, and customer relations so that we know your goals – and can make them our goals too.
Our aim is to promote trust through our managed IT services with bespoke IT infrastructure solutions. We want to give you solutions that you can rely on. Solutions that harness the latest innovative technologies to maximise your company’s efficiency and profitability. In short, we hope to take as much stress off of you and your people as possible!
We hope to identify risks well before they become a danger to your data and your company’s time. Even if the worst has already happened and your systems have been compromised, we’re ready to assist. In the event of a hack, ransomware attack or catastrophic data loss, we can manage your response so your company can get back on its feet in as little time as possible.
For managed IT services in Perth, TechBrain has been working to give you the best and most personal solutions in IT management since 2002. All of our consultants have at least three years of experience in the field, and are devoted to confronting your individual IT challenges.
Our Technology Solutions
At TechBrain, we offer managed IT services in Perth, WA, with a wide range of the latest technology solutions to modernise your IT department. Our managed IT solutions service your company with the latest in information technology, security, and consulting solutions. TechBrain offers the latest services to create a custom-built plan for your company’s needs. These services include:
Centralised Services:
- We install and deploy an automated service in your IT department that protects you from viruses, malware, and spam.
- We keep your backups and data recovery tools up to date.
- We ensure that your user interfaces are optimised, and supported with the latest software updates and monitoring technology.
Our IT Security Service offers coverage for personal data breaches in accordance with the new Privacy and Data Protection Act.
- We make sure that you have a data breach response plan that is effective in today’s fast-paced virtual environment.
- We roll out a regular system of employee education to ensure that every member of your team is aware of the latest scamming tactics – and prepared to detect and avoid them.
- We install a state of the art encrypted server that protects your data in-house, over networks, and on all your company’s mobile and laptop devices.
Cloud Computing is another modern advantage supplied and managed by the team at TechBrain’s IT management services. Rather than waste money on huge computing services that take up space and require increased management, cloud computing allows you to access web servers for powerful, on-demand data storage, processors, and backup networks.
TechBrain provides you access to these applications no matter where you are. This allows our clients to save thousands of dollars on expensive IT infrastructure, all while propelling your company’s technological profile into the modern age.
Benefit from advanced data recovery systems, automatic software updates, and 24/7 access to all the documents and applications that you and your team need, wherever you happen to be. This comes with reduced costs and reduced risks to you and your employees’ data profile across the board.
VoIP or Voice over Internet Protocol is another solution included in TechBrain’s managed IT services. This service gives you the hardware and software needed to process your communication signals digitally, rather than through a traditional phone service. This means that wherever you are, the VoIP system gives you an edge in clear and convenient communication with clients and other companies. We offer this protocol as a personalised solution to communication problems with traditional phone services, tailored to the needs of small to medium-sized businesses in the modern, tech-focused modern age of business communication.
Additional Services
Our Response Team is the first point of contact between our firm and your company. These highly trained experts concentrate on reactive and proactive desktop support, including:
- Monitoring the security and proper functioning of software and email accounts
- Escalating issues of privacy and data management where necessary
- Ensuring that your organisation is secure and that your anti-virus protocols are up-to-date
These are the people with whom your company will foster a personal relationship, so that the first line of defense between you and potential breaches is a team of people that you already trust. This saves time, hassle and frustration because they are already familiar with the individual needs of your company, and the personnel with whom they will be working.
Project Management
Our team of expert IT project consultants is likewise at your disposal in attaining your organisation’s goals. Over the years we’ve assisted hundreds of businesses and government entities with various applications, including:
- Migration of operating systems, applications and data
- Implementation of cloud solutions
- Rollout of critical infrastructure, and many more
Account Management
Our experienced account managers work closely with you, learning the ins and outs of your business so they can offer personalised advice. Your account manager will become your go-to contact at TechBrain, with in-depth knowledge of your IT systems. They will assist you with:
- Finding innovative, effective solutions to your unique challenges and IT projects, and
- Building tailored systems that improve your competitiveness and efficiency
Network administration is a proactive service that is constantly working on core aspects of your IT environment to:
- Eliminate reactive issues
- Improve your internal processes, and
- Identify and resolve costly technical risks. Through it, we strive to decrease the time it takes to resolve your issues and drive up profitability as a result.
Virtual CIO is a technology-planning and IT consulting service that includes understanding your strategic objectives, as well as the core leadership and management functions that will help to maximise the productivity and efficiency you enjoy from your technology. We focus on technical alignment, balancing an understanding of your current needs with our knowledge of the broad strategic goals of the whole business.
Service Delivery Areas
We offer IT managed services in Perth and across Western Australia in the following suburbs:
