Cyber Security

Managed
Security
Service

Name: Managed Security Service
Brand: Techbrain
Rating: 5 (51 reviews)

OUR Solution

TechSafe

Discover unparalleled cybersecurity protection with TechSafe, TechBrain’s cutting-edge monthly managed security service designed to keep your IT environment consistently aligned with Australian Government Essential 8 and ASIC requirements.

TechSafe offers an all-encompassing solution for businesses seeking robust and reliable cybersecurity management, safeguarding your organisation’s valuable data and reputation.

Our team of dedicated IT security experts work tirelessly to ensure that your systems are always up-to-date with the latest security measures, mitigating risks and adapting to the ever-evolving cyber threat landscape.

TechSafe’s comprehensive service covers everything from vulnerability assessments and endpoint management to incident response and recovery, providing 24/7 security monitoring and support for your peace of mind. With our proactive approach, you can focus on your core business operations, knowing that your IT infrastructure is secure and compliant with regulatory standards.

Invest in TechSafe and experience the benefits of reduced operational costs, improved risk management, and enhanced security posture. Our commitment to customer satisfaction and technical excellence has positioned TechSure as the go-to choice for businesses seeking a reliable and effective managed security service in the Australian market.

Don’t leave your organisation’s security to chance—trust TechSafe to protect your digital assets and ensure your ongoing success in today’s ever evolving cybersecurity landscape.

Services

MSSP Services

TechSafe offers a diverse range of services to address the wide-ranging cyber security needs of our clients.

Security monitoring and incident response
MSSPs proactively monitor clients’ IT infrastructure for signs of potential threats and security breaches. In the event of a security incident, they provide rapid response and remediation to minimise damage and restore normal operations.

Vulnerability assessment and management
Performing regular assessments of clients’ systems to identify and evaluate vulnerabilities. They then prioritise and manage these vulnerabilities, implementing the necessary patches and updates to protect against potential attacks.

Intrusion detection and prevention
By deploying advanced intrusion detection and prevention systems, MSSPs can identify and block suspicious activities and potential threats in real-time, safeguarding clients’ networks from unauthorised access.

Firewall and network security management
Manage and maintain clients’ firewall and network security infrastructure, ensuring that proper configurations and policies are in place to protect against unauthorised access and data breaches.

Endpoint security management
Monitor and secure endpoints such as laptops, desktops, and mobile devices, implementing robust protection measures to prevent malware infections and unauthorised access.

Security information and event management (SIEM)
By leveraging SIEM tools, MSSPs collect, analyse, and correlate security events and log data, providing a centralised view of clients’ security posture and enabling the early detection of potential threats.

Compliance management
MSSPs help clients navigate complex regulatory environments, ensuring that their IT infrastructure and security practices remain compliant with relevant laws, standards, and guidelines.

Threat intelligence and analysis
MSSPs offer threat intelligence services, staying up-to-date with the latest threat actors, tactics, and trends. This enables them to provide clients with actionable insights and recommendations to enhance their security posture and proactively defend against emerging threats.

Overview

What is an MSSP?

A Managed Security Service Provider (MSSP) is a specialised IT organisation that offers comprehensive cyber security solutions to businesses, focusing on the proactive management, monitoring, and protection of information technology (IT) systems and infrastructure.

While MSSPs share some similarities with Managed Service Providers (MSPs), there are key distinctions between the two. MSPs primarily concentrate on managing a broad array of IT services for their clients, whereas MSSPs maintain dedicated and certified cyber security specialists and emphasise the provision of robust, tailored cybersecurity measures to safeguard sensitive data and digital assets.

The importance of MSSPs in the cybersecurity landscape has grown exponentially in recent years due to the rapid digital transformation and the increasing complexity and sophistication of cyber threats.

Companies of all sizes, from small businesses to large enterprises, must grapple with the challenge of securing their digital infrastructure against potential breaches and cyberattacks. By partnering with an MSSP, organisations can leverage the provider’s expertise and resources to implement effective security measures, enabling them to focus on their core business functions with the assurance that their IT systems are well protected.

MSSPs offer a wide range of services to address the diverse cybersecurity requirements of their clients, adapting their approach to suit each organisation’s unique needs and risks.

Some of the key services provided by MSSPs include real-time monitoring and management of security devices and systems, intrusion detection and prevention, vulnerability assessments and management, security information and event management (SIEM), incident response and remediation and compliance management. MSSPs may also offer additional services such as endpoint security, threat intelligence, cloud security management, and security awareness training for employees.

By delivering these comprehensive cybersecurity solutions, MSSPs help organisations to effectively mitigate risks, enhance their overall security posture, and maintain compliance with regulatory requirements. This, in turn, fosters trust and confidence in the organisation’s digital infrastructure among clients, partners, and regulators, providing a secure foundation for businesses to grow and thrive in an increasingly interconnected world.

With the ever-evolving cyber threat landscape, the role of MSSPs will continue to be vital in ensuring that tomorrow’s business’s remain vigilant, adaptive, and resilient in the face of emerging cyber challenges and potential security breaches.

Criteria

Selecting the right MSSP

Selecting the right managed security service provider is a critical decision that can significantly impact the effectiveness of your cybersecurity strategy and overall security posture.

When choosing an MSSP, it is important to consider factors such as their industry reputation, range of services offered, technical expertise, and experience in your specific sector.

Assess their ability to meet your organisation’s unique security needs, regulatory compliance requirements, and adapt to evolving threats. Effective communication, responsiveness, and a strong track record in incident management are also essential qualities to look for in an MSSP.

Strong insights into customer satisfaction, such as TechBrain’s outward facing NPS (Net Promotor Score) gain insights into their past performance, ability to deliver results and focus delivering exceptional customer service.

By carefully considering these factors and investing time in the selection process, you can establish a successful long-term partnership that will enhance your organisation’s security resilience and help you navigate the complex cybersecurity landscape with confidence for years to come.

Benefits

The business impact

MSSPs play a significant role in modern business by enhancing their security posture and overall operational efficiency.

By providing access to specialised expertise and resources, MSSPs enable organisations to leverage cutting-edge security technologies and strategies without the need to hire and train in-house teams, which in many circumstances could take years to establish. With 24/7 security monitoring and support, businesses can rest assured that their IT infrastructure is under constant surveillance, minimising the risk of undetected security breaches.

They contribute to reduced costs and increased operational efficiency by allowing organisations to focus on their core business functions, while the MSSP handles the complex and time-consuming tasks related to cybersecurity. The scalability and flexibility provided by MSSPs enable businesses to adapt to changing threats and evolving risk landscapes, ensuring that their security measures remain effective and up-to-date.

Moreover, MSSPs play a crucial role in improving risk management and compliance by helping organisations adhere to regulatory requirements and industry best practices. In the event of a security incident, MSSPs offer faster response and recovery times, reducing the potential impact on business operations and mitigating reputational damage.

These benefits collectively contribute to a more secure, efficient, and resilient business structure, better equipped to face the challenges of the ever-evolving cybersecurity landscape.

FAQ

Does an MSSP monitor cloud environments?

As organisations increasingly adopt cloud-based services and infrastructure, ensuring the security of these environments has become a crucial aspect of cybersecurity. MSSPs recognise this need and often provide cloud security management services, which may include monitoring and securing cloud applications, data storage, and network infrastructure.

These services can involve real-time monitoring of cloud assets, vulnerability assessments, configuration management, and incident response specific to cloud environments. It’s also important to maintain compliance with relevant regulations and industry standards applicable to cloud-based services.

Can you provide assistance with compliance audits and reporting?

Yes! We simplify compliance audits and reporting, providing expert guidance and tailored solutions to keep your organisation aligned with the regulatory requirements of ASIC and up to standard with the Essential 8.

How do you ensure seamless communication and collaboration with our internal IT team?

Our dedicated security experts work closely with your organisation, providing valuable insights and bespoke solutions that strengthen your security posture. Experience the benefits of a true partnership, with a team that takes the time to understand your business and its personnel as TechSafe integrates effortlessly with your IT team, aligning objectives and fostering a unified approach to safeguarding your digital assets.

How do you manage and maintain the security of our data?

Experience data security peace of mind with the TechSafe team expertly safeguarding your valuable data. Our proactive approach ensures your digital assets are protected with cutting-edge cyber security measures and 24/7 monitoring. Trust our dedicated team to maintain your data’s security, empowering your business to thrive with confidence.