IT
Infrastructure
Services Perth

The expertise and experience to make
acquiring & managing infrastructure easy.
it infrastructure, hero
services

At TechBrain,
we provide

Empower your business with TechBrain’s IT infrastructure services, designed to boost your organisation’s performance, stability and growth.

Our team of IT infrastructure experts work closely with you to understand your unique needs and build custom solutions for your IT environment.

From IT asset management and deployment to hardware and data synchronisation, we provide the foundation for your digital journey.

Our proactive approach to infrastructure management means peak performance, minimal downtime and rapid response to any issues. We leverage the latest technology trends and best practices to keep your IT infrastructure agile, scalable and ready for success.

Trust TechBrain’s IT infrastructure services to solidify your IT and unlock your business’s potential.

IT Asset Management

Get the most out of your IT investments. TechBrain provides a full-service approach to managing your IT assets, from inventory to end of life disposal. We help you save costs, increase efficiency and stay compliant, all while maximising ROI.

Data Synchronisation

Our team provides a secure and reliable way to synchronise your data across multiple devices and platforms, so you get real-time updates and access. Say goodbye to data silos and hello to streamlined workflows.

Hardware As A Service (HaaS)

Get rid of hardware management. Our flexible and cost-effective solutions give you the latest hardware and software, without the upfront costs or ongoing maintenance. Focus on your business while we take care of your IT infrastructure.

Software As A Service (SaaS)

Simplify your IT with TechBrain’s SaaS solutions. Our team of experts offer a range of cloud-based solutions, from email to data backup and recovery, that can be accessed anytime, anywhere. Say goodbye to hardware and maintenance and hello to hassle free IT solutions.

Infrastructure as a Service (IaaS)

Streamline your operations with TechBrain’s IaaS. Our scalable and flexible solutions let you harness the power of the latest technology without the hassle of physical hardware. Experience seamless integration, advanced security and reliability with TechBrain’s all-inclusive IaaS solutions.

IT Consulting & Strategy

Looking to boost your Perth based business’s technology but not sure where to start? TechBrain’s IT Consulting & Strategy services will provide the roadmap to success. We’ll identify the gaps in your current setup and build a custom technology strategy to increase efficiency, security and growth. Let us turn your IT from a cost centre to a competitive advantage.
ABOUT

TechBrains IT
infrastructure
solutions

IT infrastructure refers to the hardware, software and network components you have and use within your organisation. Every business today needs to have some type of IT infrastructure to run their day-to-day operations. If you’re a business owner you’re probably not even thinking about setting up your own in-house IT department.

However, you still need someone to manage your existing infrastructure and upgrade it when the time is right.

At TechBrain, we help Perth businesses with IT infrastructure management. Let us deal with the tech stuff while you focus on your business and area of expertise.

What are IT infrastructure services?

There are four phases to creating a good IT environment. The first phase is planning and figuring out what to buy. The second phase is setting up the equipment. The third phase is using the equipment you bought. The fourth and final phase is optimising your IT infrastructure.

TechBrain can assist in each of these four phases to ensure your day-to-day operations run as smoothly as possible. Our IT infrastructure solutions can increase your data security, productivity, reduce maintenance and employee satisfaction.

The main components of an IT infrastructure

There are three main components of an IT infrastructure, including:

  1. Hardware: refers to the physical components of an infrastructure. It includes equipment like computers, servers, routers, switches, data centres, cabling, power, cooling and storage centres.
  2. Software: includes all the applications you use either for internal operations or to service your customer base. Components that make up software include operating systems, web servers, customer relationship management software and enterprise resource planning software.
  3. Network: There are both hardware and software components within your network. All of these components have the same purpose – to establish communication between all devices. The components that make up your network have to ensure security, internet connectivity and network enablement. They also store and transfer your data.These are all traditional IT infrastructure components. In other words, they’re components you buy and use yourself. But now you have other options to buy hardware and software for business use.

At TechBrain, we offer our clients a cloud infrastructure. This means you can essentially rent hardware and software components hosted on a cloud. Check out our Hardware as a Service and Software as a Service options to find out more about renting tech infrastructure.

cloud infrastructure
Moving Into The Cloud

Cloud Infrastructure
Services

In today’s business landscape, cloud infrastructure services have become a game changing solution for Perth businesses looking for agility, efficiency and scalability.

By leveraging the power of cloud computing, businesses can enjoy many benefits that enable them to build an IT advantage in a competitive business environment.

Cost Savings and Resource Optimisation

Cloud infrastructure services allow Perth businesses to minimise upfront costs and operational expenses by moving from a capital expenditure (CapEx) to an operational expenditure (OpEx) model. Pay-as-you-go pricing means you only pay for what you use, optimising resource utilisation.

  • Lower upfront costs
    • Pay-as-you-go pricing
    • Reduced maintenance costs

Flexibility and Scalability

The cloud offers unparalleled flexibility and scalability, allowing businesses to quickly adapt to changing needs. Rapid provisioning and decommissioning of resources, and easy scalability means you can respond to demand fluctuations. • Rapid resource provisioning
• Easy scalability
• Increased agility

Security and Compliance

Cloud infrastructure services have advanced security features and adhere to strict regulatory standards, so you can trust your data and applications are safe in the cloud. • Advanced security features
• Regulatory compliance
• Built in redundancy and automated backups

Collaboration and Access

By using cloud-based applications and storage, Perth employees can collaborate and access resources from anywhere, at any time, increasing productivity and teamwork. • Anytime, anywhere access
• Improved collaboration
• Real time information sharing

Benefits

Why does my Perth business
need IT infrastructure services?

IT infrastructure services are important for businesses as they provide access to experienced IT professionals to manage and optimise your IT environment. Engaging an IT infrastructure services provider can result in increased efficiency, reduced downtime and improved productivity.

Plus, outsourcing IT infrastructure can be more cost effective than building and maintaining an in-house IT environment. IT infrastructure services providers can also implement security measures and provide strategic planning to support long term business goals.

People not employees

Reliability

IT infrastructure services providers can ensure your organisation’s systems and networks are always up and running.

Build a team for everyone

Proactive Approach

We have experienced IT professionals who can offer expert advice and support to fix complex technical issues, so your business stays ahead of the curve.

What makes us different

Flexible & Scalable

Flexible solutions that can scale up or down as needed, so you can adapt to changing business needs.

What makes us different

Improved Security

Implement robust security measures to protect your organisation’s data and applications.

What makes us different - 2

Cost Savings

We can help organisations reduce costs by streamlining processes and avoiding downtime.

Build a team for everyone

Focus On Core Business

Engaging an IT infrastructure services provider frees up your internal IT team to focus on core business objectives, not day to day IT.

THE PROCESS

See the value in our
IT infrastructure
solutions

In 4 simple steps see how our IT infrastructure services can elevate your Perth business.

Discovery

TechBrain’s team will conduct a thorough assessment of your existing IT infrastructure, including your systems, hardware, software and network components.

The team will also assess your business objectives, requirements and any compliance or regulatory concerns to get a complete picture of your IT landscape.

Design and Planning

Based on the information gathered from the discovery and assessment phase, TechBrain’s experts will develop a tailored IT infrastructure strategy. This will include designing a scalable and secure network, selecting the right hardware and software solutions and creating an implementation plan.

The strategy will also take into account future growth, potential risks and budget constraints to ensure optimal performance and cost effectiveness.

Implementation and Integration

Deploying the recommended solutions with minimal disruption to your business. TechBrain’s team will install and configure the hardware, software and network components and set up monitoring and management systems to optimise performance and security.

Support and Optimisation

Ongoing support and maintenance services to keep systems up to date, secure and efficient. This includes proactive monitoring, regular system updates, troubleshooting and performance optimisation.

Customer Satisfaction

Customer
Satisfaction Data

TechBrain’s customers are at the center of everything we do.

We’re committed to helping you understand the business impact of your technology decisions.

Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.

That improvement is driven on feedback and a Net Promotor Score we take monthly.

FAQ

Your IT infrastructure
questions, answered.

Can you design my infrastructure?

Yes! Our IT infrastructure design services will get your business running as efficiently as possible. Just let us know what you need from your day-to-day operations and we’ll come up with a tech environment tailored to your business. We can design your infrastructure whether you have equipment already or not.

How can TechBrain augment my existing Perth IT team?

It’s a good idea for small business owners to have at least one person on staff to be in-house IT support. If you already have someone on your team who fixes minor issues that doesn’t interfere with our work.

Our IT service at TechBrain will help you with infrastructure administration, troubleshooting, remote IT monitoring and evolution. We’ll create a security plan for your business to ensure your data is safe.

What if a problem occurs over the weekend?

If a problem occurs over the weekend don’t worry. Our technicians in Perth are always available. You can contact us anytime, any day. There will always be someone from our IT response team ready to analyse and fix the issue within a short time frame.

Can you help me get new software and hardware products?

We can help you get new software and hardware products either by recommending what we think is best to add to your existing infrastructure or by renting it to you. At TechBrain we offer Software as a Service (SaaS) and Hardware as a Service (Haas) to our clients. That means you can rent software and hardware products from us at an affordable price. This is a great option for small business owners who are on a tight budget but need a good tech environment.

How is the transition from in-house IT managed?

The transition from in-house IT infrastructure to managed services involves conducting a thorough assessment of your existing systems, identifying opportunities for improvement and developing a custom plan. We work closely with stakeholders to ensure minimal disruption, manage data migration, system integration and infrastructure optimisation. TechBrain provides training, support and ongoing maintenance to ensure a smooth transition and alignment to business goals.

Can TechBrain assist with virtualisation and cloud migration for my IT infrastructure?

Yes, TechBrain can help with virtualization and cloud migration for your Perth business’s IT infrastructure. We assess your existing systems, identify suitable virtualisation technologies or cloud platforms and develop a custom migration plan that takes into account the needs and requirements of Perth businesses.

What are the service level agreements (SLAs) and performance metrics for IT infrastructure services?

TechBrain’s service level agreements (SLAs) for IT infrastructure services outline the level of service, support and performance we will provide to your organisation.

Performance metrics may include uptime, system availability, network latency and response time for support requests, tailored to Perth businesses.

Our SLAs also cover disaster recovery, data backup and security measures to ensure your Perth business’s IT infrastructure is resilient and secure. These agreements provide transparency, accountability and alignment of expectations between TechBrain and our Perth clients.

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