IT Support Provider in Perth, Australia

How We’re Different

Market Place Points of Difference

Service, Service, Service – that is measured, monitored and rewarded
Tremendous depth of technical skill – minimum 3 years experience
Loyal staff with outstanding staff retention that ensure service continuity
Competitively priced
Top quality brand name products
Responsiveness
Trusted 100%
Reliability
Strong brand recall

Genuinely intelligent solutions … not fix ups
One stop IT department … we are part of our clients team
True ownership of client technical issues
Always delivering the extra 10%
Clear, concise, non technical communication
Focused on adding value
Financially responsible with our clients money
Terrific people that create an amazing culture -every new hire increases our average

Overview

TechBrain is a leading Perth IT Support provider to small and medium businesses, non-profit organisations and the local government with nationwide capability.

We deliver impeccable IT support and advice with passion by simplifying the complex, communicating in a way that clients understand, genuinely understanding our client’s business and workflow, being transparent, enhancing our clients processes and being driven by a culture of best practice. We believe IT is opportunity. Throughout our 15 years of trading, we’ve invested significantly in defining best practice standards, creating documented workflows and establishing world class processes all with one focus in mind – our customers, who deserve proactive managed services that deliver outcomes that are far superior to what they might experience elsewhere. The result is that our customers enjoy lower noise where they have fewer issues, quicker resolution times and outstanding service along with a partner that understands their business and provides strategic advice as their private vCIO. We are their trusted IT Department. Through our Managed IT Services Program, Cloud Computing Solutions, IT Security Services and Professional IT Project Delivery, along with the other specific IT solutions we provide, our customers benefit from:

A partner in technology that enables them to grow
Lower total REAL cost of IT (downtime, inefficiency, poor productivity) whilst getting more out of it
Employees who are more productive
Greater business profitability

How we’re different

TechBrain is different to other IT companies that provide IT support services to Perth-based organisations. We believe we are better because:

We Listen: Support from TechBrains Response Team is unlimited. Anyone in your office can call us, about anything. Plus, we’ll make a monthly visit to your premises to check everything over.
We Innovate: Since 2002, TechBrain has delivered value for organisations by thinking of how we can use technology to drive your business forwards. We take pride in innovative solutions.
We Protect: In exchange for a no fixed term, flat monthly fee, TechBrain ensures your IT is always at its best. We continually monitor your system to stop potential problems before they happen.
We Deliver: We have enabled multiple clients to grow, lower their REAL cost of IT and increase their profitability. We don’t just embrace world-class methods, we deliver on them.

We deploy amazing processes around technology alignment that create immediate impact. It’s The TechBrain Way.

We take pride in providing our customers with repeatable, consistent, predictable end-results every time. Plus, we always keep an eye on the big picture, continually conversing with you about your technology and the business impact of your technology decisions. We aim to do more than keep your systems working, we’re there to help you make more money.

TechBrain is your trusted IT partner for:

Managed IT Services
IT Security
Cloud Computing Solutions
IT Project Delivery
IT Product Sales and Advice
Specific solutions such as disaster recovery, data backup, help desk support, remote monitoring and management, software as a service and more.