Industries

Mining IT Services

Overview

The experts in mining IT

TechBrain is an IT support company that partners with leading miners across Australia, providing onsite and remote IT support and monitoring services.

With extensive experience in the mining sector, including over 2 dozen ASX listed companies spanning the full breadth of junior exploration through to producers, TechBrain’s expert IT engineers can help bridge the gap between tight deadlines and management objectives — all while reducing overhead costs.

Digital technology has become critical for mining companies operating in remote locations. At TechBrain, we have extensive experience delivering reliable IT solutions to mine sites in regional Australia and beyond.

Focus on your core business – mining – while reaping the benefits of up-to-date equipment, expertise and technology without having to worry about maintaining it.

WHY HAVE A EXTERNAL IT

Gives Your Mining Business
the edge

TechBrain offers proactive mining IT support and technology solutions, 24/7 monitoring, and remote and on-site IT Support services.

Our team works with you to help achieve and maximise your strategic goals as well as helping you understand the business impact of your technology decisions.

Don’t waste your time trying to figure out the best new software and hardware options to improve productivity and reduce your risk. Let us do the work for you.

services

At TechBrain,
we provide

TechBrain’s experienced IT specialists can deliver a wide range of local expert mining IT services, including but not limited to:

Analysis and implementation of IT security and compliance solutions
Recommendations and advice on business technology solutions that will help your organisation grow and develop
24/7 monitoring of mission critical systems
Disaster recovery plans and business continuity plans
Advice and technology solutions for continually improving your IT services as your organisation evolves and technology changes
Cloud and hosting solutions
VOIP solutions
Remote location connectivity
Proactive cyber security support services
Point to Point wireless
Satellite links
Remote support

Get in touch to map out an IT strategy for your mining company with a tailored set of solutions so you can be confident you’re getting the best fit possible out of your mining MSP.

Managed IT

Flexible managed IT services tailored to your organisation from our local team of experts. From consultations to up-to-date management and technology solutions, we tailor our services to each company’s individual needs.

Cyber Security

We keep your business on track, maximising productivity and efficiency while minimising the cyber risks associated with managing your own IT systems. A technology partner you can trust to keep your business running safe and secure with leading cyber security solutions and expertise.

Cloud Computing

TechBrain delivers cloud solutions that will bring your business to the next level. Cloud is often expensive and mismanaged by internal departments. Tap into the scale and power of cloud computing with our integrated, dependable and secure cloud solutions.

Business Phones

We’ll connect your business with the latest in VoIP technology to make business communications as innovative and effective as possible. Benefit from lower cost, portability, functionality, scalability and improved security VOIP business networks provide.

IT Infrastructure & Asset Management

Our IT infrastructure solutions can boost your data security, improve your productivity, reduce your maintenance needs, and increase employee satisfaction. Whilst minimising the risk and technological debt commonly associated with running internal IT infrastructure.

IT Strategy & VCIO Services

Is your IT strategy gathering dust from years of neglect? We bring years of skill, knowledge and IT experience into a business. Creating a proactive strategy to ensure your IT infrastructure and overall business operations are working efficiently and to the latest IT security standards.

PARTNERS

We work with leading mining software

Customer Satisfaction

Customer
Satisfaction Data

TechBrain’s customers are at the center of everything we do.

We’re committed to helping you understand the business impact of your technology decisions.

Our systems, processes and employee selection are made with customer needs in mind, with internal staff training focused on what’s important to the customer.

That improvement is driven on feedback and a Net Promotor Score we take monthly.

Our Clients

A track record of driving mining IT solutions

We’ve got a great track record of helping mining companies overcome issues associated with their location, with the safety compliance of their technology and ageing IT infrastructure.

We work with mining and exploration companies with operations in numerous countries outside of Australia as well as remote locations within Australia, providing an integrated service that can oversee all facets of their technological operations and management.

Boasting over 20 years of experience, our services are tailored according to the needs of each mining and exploration company.

Australis Oil & Gas

Australis Oil & Gas Limited is a locally owned public listed company engaged in oil and gas exploration, development and production in the United States.

OreCorp

OreCorp is an ASX listed company developing major mining projects in Africa with a marquee open pit gold project in northwest Tanzania.

TESTIMONIALS

What do our clients say about working with TechBrain?

Gareth was helpful, knowledgeable and easy to work with. Could not have been a better experience. Cheers

Sam Moyle, Apollo Group

Always such a pleasure dealing with the Techbrain team. Fantastic assistance and patience today from Jaidyn and Wesley.

I ain’t the most tech savy person in the world but their patience and friendly mannerisms make resolving these IT issues so much easier. They are a massive credit to the company!

Michelle Broderick, Salt Lake Potash

Gareth is always very helpful and patient with my IT requests. I haven’t had an issue that has not been resolved.

Leigh Ryan, Managing Director

Good service from all TechBrain staff. Lots of actions the last couple weeks due to many changes at the Company. Ben was helpful with regards this particular issue and resolving.

Michael Laurent, Chief Operating Officer

Thanks for the help, very good as always.

Dave Nelson, Exploration Manager

Devus was very helpful, listened to my issue and resolved it efficiently in a really timely manner

Trish Farr, Company Secretary

Huge shout out to James for the assistance on this high importance task. A sensitive situation handled very professionally.

Ryan Locke, Principal Mine Planning Consultant

Gareth was helpful, knowledgeable and easy to work with. Could not have been a better experience. Cheers

Sam Moyle, Exploration Manager

David Murphy did an excellent job installing an additional package onto our Spotfire server. Everything was installed and organized without any issues.

Especially without much Spotfire expertise, David made it through a 140 page install manual in a timely manner to get our task completed, and it is much appreciated!

Colin Dickerson, Production Manager

Great support, very quick to respond to and fix my issue.

John Petruzelli, Business Manager

TESTIMONIALS

What do our clients say about working with TechBrain?

Gareth was helpful, knowledgeable and easy to work with. Could not have been a better experience. Cheers

Sam Moyle, Apollo Group

Always such a pleasure dealing with the Techbrain team. Fantastic assistance and patience today from Jaidyn and Wesley.

I ain’t the most tech savy person in the world but their patience and friendly mannerisms make resolving these IT issues so much easier. They are a massive credit to the company!

Michelle Broderick, Salt Lake Potash

Gareth is always very helpful and patient with my IT requests. I haven’t had an issue that has not been resolved.

Leigh Ryan, Managing Director

Good service from all TechBrain staff. Lots of actions the last couple weeks due to many changes at the Company. Ben was helpful with regards this particular issue and resolving.

Michael Laurent, Chief Operating Officer

Thanks for the help, very good as always.

Dave Nelson, Exploration Manager

Devus was very helpful, listened to my issue and resolved it efficiently in a really timely manner

Trish Farr, Company Secretary

Huge shout out to James for the assistance on this high importance task. A sensitive situation handled very professionally.

Ryan Locke, Principal Mine Planning Consultant

Gareth was helpful, knowledgeable and easy to work with. Could not have been a better experience. Cheers

Sam Moyle, Exploration Manager

David Murphy did an excellent job installing an additional package onto our Spotfire server. Everything was installed and organized without any issues.

Especially without much Spotfire expertise, David made it through a 140 page install manual in a timely manner to get our task completed, and it is much appreciated!

Colin Dickerson, Production Manager

Great support, very quick to respond to and fix my issue.

John Petruzelli, Business Manager

FAQ

Will TechBrain respond to IT problems on-site?

At TechBrain, we pride ourselves on fostering in-person relationships with companies and their staff. We provide on-site solutions and guidance to your team to build trust and understanding between your company and TechBrain’s experienced consultants. In this way, we hope to give you the most personalised and effective solutions to your IT management needs, and maintain an ongoing relationship between our monitoring and response teams and your staff

Will TechBrain’s IT support replace my company’s internal IT department?

TechBrain will work with your internal IT department to give it the best guidance, systems infrastructure, and technology solutions available. Our business is keeping your business running as smoothly as possible. We don’t replace your staff: we trust, aid, and improve them. If you would prefer, however, we’re happy to manage every aspect of your IT on your behalf. The choice is yours!

Does TechBrain offer different plans?

Our experienced consultants evaluate the needs of your company to create a personality IT management plan to suit your size, activity, and history. We offer many technology solutions, services, and packages in the belief that no two companies are the same, so their IT solutions shouldn’t be either.

Mining IT Services