Guaranteed fast response ... Just like our IT Support
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The Response Team function is the first of four Service Delivery Areas within the TechBrain Managed IT Service Offering. One of the key ways we service clients is to provide IT support remotely.
TechBrain has called its IT Help Desk in Perth the Response Team because that is exactly what they do – they respond, fast. Importantly TechBrain delivers a consistently strong service based on a process that reduces the number of tickets as well as the time it takes to resolve those tickets. That suits us and it suits you – so our interests are truly aligned unlike many other remote IT Support businesses who charge by the hour and have an interest in the issues recurring and taking longer to resolve.
“TechBrain’s staff are friendly and helpful, and know how to explain complex IT solutions to our employees. We look forward to continuing our successful working relationship.”
– Ed Connect Australia
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