TechBrain

Pre-sales Engineer (Technical)

There are MSP’s and then there is TechBrain, the IT Expert’s MSP.

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Company Background

TechBrain was founded in 2002 and has been growing ever since. We have a loyal and active client base of businesses, government and not-for-profit organisations from over 30 industries including health, professional services, mining, engineering, insurance and finance. Based in Perth, Western Australia, our company prides itself on understanding client problems and proactively delivering solutions to improve productivity and efficiency.

Why join the TechBrain Team?

Join a vibrant socially minded group with a mission to tackle homelessness through their active contribution to On My Feet and a vision to be the most trusted SME IT Department in Australia.

The Team at TechBrain are passionate professionals who love what they do. They love the variety of work, they love developing outstanding solutions for their clients, they love to learn, they love being recognised for being the exceptional people that they are and they love to have fun, whether in the office on Funky Sock Friday or at team events. Most of all they love that the Company has an ongoing commitment to creating a Company that the whole team can love and supports them to ensure that they are motivated, inspired and having fun. If this describes your ideal work environment, then this is the place for you.

The Role:

We are looking for a either a Pre-Sales Engineer with experience in a MSP company within the small to medium sized market or an experienced Systems Engineer who is looking to marry their passion for technology with their passion for people connections to jump start their career in the sales field, within an up and coming Company. Joining the Account Management Team, the successful candidate will utilise their practical working technology knowledge to conduct Internal Sales and Quoting. The successful candidate will have:

  • A funky pair of socks (but if you don’t, we will give you some when you start and, on your birthday).
  • Qualifications that are relevant to the position.
  • Proven work experience as a Pre-Sales Engineer or a demonstrated background in a technical role that will allow you to seamlessly transition into this Client facing role.
  • Solid technical background with hands on experience in digital technologies.
  • Quoting experience working with products such as Quosal or Sell would be highly regarded, but not essential

Pre-sales technical knowledge of as many of the following products as possible, would be highly regarded:

  • UTM (Watchguard)
  • L2 and L3 small business switches (Cisco SG)
  • Microsoft Server Solutions
  • Microsoft 365 Technologies
  • Microsoft Azure Solutions
  • Dell server hardware (Poweredge/VRTX)
  • NBN and Business Internet/WAN solutions
  • Wireless solutions (Ubiquiti)
  • NAS hardware (Netgear)
  • IP Telephony (3CX)

The ability to conduct Solution Design:

  • Must be able to work with senior solutions engineer to compile complex project proposals
  • Experience in project labour estimations and scoping
  • An ability to grasp customers’ needs and suggest timely solutions.
  • A valid Manual Driver’s Licence.
  • Highly skilled relationship management skills and professional presentation skills.
  • Strong analytical and problem-solving skills
  • Exceptional planning and organisation skills.
  • High level written and documentation skills.
  • High degree of attention to detail.

The ideal person for this role would be someone who:

  • Is technical but wants to develop strong relationships with our clients and team members, because working with people is fun.
  • Is a confident verbal communicator, who is always eager to help people and exceeding their expectations.
  • Is an excellent organiser and scheduler of their own work.
  • An excellent team player with a great sense of humour.
  • Loves a varied workload and who is adaptable to changing work demands.
  • Is always thinking up potential improvement opportunities and innovations, because there is always a better way of doing things.

How to Apply:

If after reviewing this advertisement you find that this role is a good match for your interests and passions, please send us an application containing a cover letter and resume. The cover letter should contain information as to:

  • Why you enjoy working in a Pre-Sales Engineer role OR Why you are looking to transition from a Technical role to Pre-Sales Engineer role, and
  • Which of the pre-sales technical knowledge areas listed in the advertisement do you have experience with and how much experience.

Note: All final applicants for this position will be asked to consent to a pre-employment medical and a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. Please do not apply unless you are committed to the entire process. This process is essential to ensure that we get the best match for both our team and the successful individual.

Initial phone chats will be conducted. A speed and accuracy test and a face-to-face interview will be held in our offices in West Perth with our General Manager and/or HR Manager.

All final applicants for this position will be asked to consent to a pre-employment medical and a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Please do not apply unless you are committed to the entire process. This process is essential to ensure that we get the best match for both our team and the successful individual.

Want to Know More?

Call Narelle Di Trento (HR Manger) on 0419 934 896 anytime of the day or week. *To be successful, the candidate will be required to provide evidence of claimed qualifications or experience and currently be able to work in Australia.*

The application form will include these questions:

  • Which of the following statements best describes your right to work in Australia?
  • How would you rate your English language skills?
  • What’s your expected annual base salary?
  • Do you have a current Australian driver’s licence?
  • How many years’ experience do you have as a systems engineer?

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